About the job
DHL is a global market leader in the logistics and transport industry. The DHL Global Forwarding division is an air, ocean, and overland freight forwarder. We are present in more than 150 countries in more than 850 locations employing over 30,000 team members globally. Our mission is Excellence Simply Delivered which means that we make every effort to exceed our customers’ expectations offering superior logistics solutions enabling our customers to save time and money.
As a DHL Trackside Coordinator, you’ll support/deliver on event logistic requirements to ensure everything runs smoothly and efficiently. Join us to work for an employer who rewards hard work and dedication with an attractive salary and job satisfaction.
IN THIS JOB YOU WILL:
* Assisting trackside team in supervising inbound and outbound operations throughout events (loading of containers, trucks and airfreight pallets, checking dims and weight of freight).
* Liaise with other departments to coordinate travel, admin and schedule services.
* Support trackside team with admin and paperwork.
* Following up and monitoring flights/trucks, from/to events.
* Face to face relationship with customers while on site at events.
YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:
* Availability to travel to European and international events (solo travel on certain occasions) which may entail and require extended periods away.
* Flexibility to work on weekends and overtime (night shifts on occasions that require).
* Operations experience preferred but not essential.
* Interested and passionate about events logistics with multimodal transport solutions (air, sea and road). Knowledge of air freight import and export is preferred and will be considered an advantage.
* High level of attention to details; anything worth doing is worth doing right every single time. You stay focused and nothing gets missed.
* Willingness to learn new things every day and can quickly adapt and react when things change.
* Good communication skills. You communicate clearly and can engage and explain your thoughts and ideas.
* Proficient in MS Office, advanced Excel, Microsoft Teams and IT level. You can create advanced spreadsheets to optimize time.
* Problem solving attitude. You enjoy solving problems and finding creative solutions to difficult challenges.
* A proven ability to identify and meet customer needs in a professional and friendly manner. You are a natural at building relationships with any level within the organization, especially with senior high people.
* Able to prioritize and perform under pressure. You thrive on working on a number of projects at any one time.
* To work as part of a small team, you are always available to assist and help a colleague to ensure the results are met.
* Excellent spoken and written English is essential for this position.
* Apart from English, a knowledge of other languages (Italian, German, Spanish) is desirable but not essential.
LOCATION: Official work location Luton, however multiple locations dependent on event calendar.
HOURS: 228 annualized days contract.
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