Client:
Location:
Barnsley, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
cc81a56d7e94
Job Views:
5
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Our Lounge Operations Chefs play a pivotal role in the success of our business. Working alongside an Operations Manager, you will manage an area of approximately 8-10 sites, remaining close to our teams and customers every day. Your team will be your absolute number 1 priority, spotting amazing talent, celebrating success, and creating a real buzz and sense of belonging for our team, plus developing great managers and leaders through training, coaching, and mentoring. We are about unrelenting standards, and our ultimate goal is that every customer leaves happy.
What you will be responsible for:
* Relentlessly on the hunt to find and hire great kitchen talent to join Lounge at all levels, focusing on building a high-performing and loyal team of Heads Chefs and Sous Chefs.
* Getting the best out of your team by understanding what makes them tick as individuals, ensuring clear priorities are in place for each site, and fostering a strong culture of honest two-way feedback.
* Frequent site visits to engage with service, train, and coach kitchen teams, with most sites expected to be visited at least once a week.
* Developing the capability and confidence of your Head Chef team through clear development plans and opportunities for skill improvement.
* Knowing the details of our menu specs and kitchen processes inside-out to spot issues or opportunities during visits.
* Ensuring all kitchens deliver the unique Lounge Commitments, including fair rotas and regular 1:1 conversations.
* Leading training and engagement to deliver seamless menu changes and better food quality.
* Planning and executing the delivery of 14 Great Kitchen Shifts across your sites.
* Partnering with your Ops Manager to connect with the local community through initiatives like food banks.
* Developing, planning, and executing all operational aspects for your Lounges.
* Conducting high-impact visits and being hands-on with kitchen teams.
* Working daily with your Operational Manager on P&Ls, rota management, and team/talent risks.
* Delivering daily and weekly Ops Chef expectations.
* Daily reporting on kitchen performance, including stocks, safety concerns, and other details.
* Owning kitchen H&S standards and practices.
* Delivering on key performance indicators, from customer wait times to food safety expectations.
Who Do We Look For?
* You Believe: In yourself, your leadership, and your team.
* You're Honest: Own up to what's not going right.
* Care for Your Team: Genuinely care and motivate your team.
* Command the Detail: Deliver uncompromising standards.
* Never Settle: Obsess about learning and improving.
* Do It Your Way: Lead through your own unique style.
Where are you now?
* You are likely a HC, Kitchen Manager, Operations Chef, or Area/Regional Chef with fresh food experience.
* You have multi-site hospitality experience.
* You balance management with hands-on involvement.
* You have been in senior leadership positions.
* You are familiar with managing through KPIs.
* Your ambition drives you to make a big impact.
* You may have experience in front of house or back of house roles.
* You manage across competing priorities.
The Good Stuff:
* Competitive salary + annual achievable bonus.
* Opportunity to participate in the Loungers Management Share Plan.
* Full expenses and mileage provided.
* Great opportunity for personal development and career progression.
* Annual Ops trip to somewhere sunny.
* 50% discount on food from day 1.
* The best staff party - Loungefest.
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
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