CPA / Complete Vehicle Quality Inspector (Customer Perception Auditor)
£The DRVN Automotive Group are recruiting exclusively for a CPA Auditor (Customer Perception Auditor) for a leading group of companies based in Coventry.
The primary objective of the Vehicle Audit team is to be responsible for overall and final vehicle quality assurance and craftsmanship approval. The Vehicle Audit team are responsible for creating the Vehicle Quality Standards for specification, fit, aesthetics and performance attributes, then ensuring that every vehicle meets those standards. This includes creating and reviewing craftsmanship as part of the product development process, spot checking that the built-in quality activities meet those standards, then completing final inspection and signing off on 100% of production vehicles.
As this is a new position, working with the Quality Director, the successful candidate will have the opportunity to create and shape the Vehicle Quality Standard content and appearance. Support the recruitment and training to create a vehicle inspection, audit and benchmarking team.
CPA / Complete Vehicle Quality Inspector (Customer Perception Auditor)
* Holidays: 33 Days
* Pension
* Employee Referral Scheme
* Healthcare/Life Insurance
* The DRVN Automotive Group are a sector leading automotive group, specialising in the design, manufacture, and distribution of luxury automotive brands, recognised globally for our commitment to innovation, quality, and engineering, centred around a world-class customer experience.
Work with production to ensure that all vehicles meet the complete vehicle quality standard
Help develop the complete vehicle quality standard format and content
Support recruitment and training of new members of the inspection and audit team
Work with the Manufacturing Engineering and Production teams to ensure standards are incorporated into the production process as part of built in quality supporting a no fault forward quality culture
Act as a liaison between the Vehicle Quality, Supplier Quality, Design, Engineering and Programmes departments for complete vehicle craftsmanship and quality issues
Work closely with cross-functional teams to help resolve vehicle quality issues
Complete and run Craftsmanship reviews to elevate the quality level of vehicles
Support root cause analysis and corrective action processes to address quality deviations
Drive and support continuous improvement initiatives within inspection and auditing, optimising efficiency and increasing defect detection
Stay abreast of industry trends and emerging technologies to implement best practices in vehicle quality techniques and management
Collaborate with internal teams to develop and maintain key performance indicators (KPIs) for vehicle quality
Provide technical expertise and guidance to ensure adherence to quality standards
Mechanical Engineering or Automotive Engineering higher level qualification, or a related and equivalent discipline
Proven experience in a vehicle auditing / inspection role, static and dynamic audits, working on vehicle Quality Assurance within the automotive industry within an OEM
Knowledge of Inspection and auditing processes
IT literate – Word, Excel, and PowerPoint
Must have IDLR/ Full right to work in UK- Sponsorship will not be provided.
Able to travel primarily within the UK, but if required overseas.
Experience of creating and implementing data bases and systems for capturing, recording and analysing the recorded information
Knowledge and understanding of working ISO9001/IATF16949 and other relevant quality management systems (preferred but not essential)
Excellent analytical and problem-solving skills, with a focus on root cause analysis
Detail-oriented with a commitment to delivering high-quality results.
Our inclusive workplace welcomes and values all candidates from all backgrounds, we believe that diversity enhances our ability to innovate and serve our customers effectively.