Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary We believe Companies House is a great place to work and wed love you to come and join us Were excited to be sharing an opportunity for an inspiring leader to take their next step in their career and join us in Companies House. We believe its a great place to work and wed love for you to join us Our aim is to be the best registry of companies in the world, helping to develop and grow companies. We are committed to tackling economic crime and driving confidence in the UK economy, achieved through our brilliant people, delivering brilliant services. Companies House is currently going through an exciting transformation not only in terms of cultural and technical changes but also the legislation that underpins what we do and how we do it. We are seeking an inspirational leader to join the Customer Delivery Directorate, playing a central role in changing our landscape and supporting Companies House in our transformation. Do you have vision and enthusiasm to drive forward change and new ways of working? Do you enjoy working as part of a team? Are you looking for a flexible way of working, with a great work-life balance? If so, this could be the job for you Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to well-being that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrollment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Job description Join our team and embark on a journey of continuous growth and leadership development. As a valuable member of our team, youll enhance your existing leadership abilities while acquiring new ones: Your role will involve coaching, motivating, and guiding your team to foster a productive and organised environment, nurturing their skills, and navigating them through change. With effective communication, you will transparently communicate our performance and inspire a drive for improvement amongst others. As a proactive Senior Operational Leader, you will lead by example setting the standard for others to follow. Your confidence in making swift decisions will empower you to take ownership and be accountable for your teams' actions. As a leader, you will play a vital role in bringing to life our goals and values through continuous development. Your clear communication will help your team understand their significant contributions to the bigger picture. Additionally, youll ensure that everyone operates in alignment with our Legislative Powers, fostering a cohesive work environment. Person specification What matters most is you we value your motivation to grow and your dedication to empowering others to excel. As a multitasker, you plan, organise, and prioritise your workload, ensuring exceptional delivery to our customers. You possess the confidence to tackle challenges, make well informed business decisions on complex matters, question existing processes and innovate to propel the business forward. A natural and effective communicator, you effortlessly engage with individuals at all levels, both internally and externally, adapting your communication style to suit different audiences. Your composed and approachable manner remains steadfast even under pressure, and you maintain realistic expectations of others. As a team player, you thrive in a fast-paced environment, always placing the customer at the core of your actions. Your adaptability allows you to embrace change swiftly, while skillfully inspiring and aligning the team with new objectives. Your passion for our customers, our people and our values shine through, energising and fostering a collaborative atmosphere, cultivating an exceptional team spirit. Behaviours We'll assess you against these behaviours during the selection process: Leadership Changing and Improving Delivering at Pace Benefits Alongside your salary of £45,272, Companies House contributes £13,115 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House were committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring were representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCHcompanieshouse.gov.uk Where will you be working? You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. In your application form wed like you to: Tell us about your employment history, including key responsibilities and achievements. Wed like you to write a personal statement of 1250 words where you tell us about why youd be great for this role We will be sifting looking through your application for evidence of all of the elements of the person specification as this is what we'll be assessing at sift stage. Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and a t interview we will use Success Profiles assessing the Behaviours listed in the advert and Strengths. Were committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement. We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesnt include ideas or work that isnt your own. This is so that your application is authentically and credibly your own. Find out more information on the ways you should and shouldnt use AI What will the process look like? Well sift all applications this involves reading through them all, please bear with us as this can take some time. We may raise the score required at sift stage to progress to interview if we receive a high number of applications. We'll sift all applications we receive in at the end of January and anticipate holding interviews in our Cardiff office in mid-February with results shared with all candidates at the end of February. We anticipate these roles starting from mid-March 2025 onwards. Please bear in mind these dates might need to change - we will keep you informed as you move through the process. Our interviews will include Success Profiles behaviour and strength based questions. Our interview will include an on the day activity which will be an assessed activity where candidates will be asked to think through some information and share their thoughts and ideas - we'll share more details about this before the interview. Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners Recruitment Principles. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Luke Andrews Email : landrewscompanieshouse.gov.uk Recruitment team Email : recruitmentchcompanieshouse.gov.uk Further information We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commissions Recruitment Principles. In accordance with the Civil Service Commissioners Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopointcompanieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission. infocsc.gov.uk Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ Share this page Print Email Facebook Twitter LinkedIn GMail