Job responsibilities For an informal visit or chat please contact Nicola on nicola.shortwales.nhs.uk or call 02920 353020. To provide and maintain a high standard of nursing care for patients, as well as providing nursing assistance to the doctors and other members of the primary healthcare team. Job Responsibilities Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs. Such tasks may include: Immunisation of children, adults and travellers Diabetes/Asthma Management Family Planning Womens Health Cervical Smears Travel UTIs ECGs STI Screening Venepuncture Wound care Chaperoning and assisting patients where appropriate who are being examined by another clinician Requesting basic pathology tests, for example urine culture, swabs Following agreed clinical protocols with referral to GPs as appropriate for chronic disease management Maintain and control injectable and oral drug stocks in the treatment room and doctors surgeries Work with patients in order to support compliance with, and adherence to, prescribed treatments. Provide information and advice on prescribed or over-the-counter medication, medication regimes, side-effects and interactions Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care. Non clinical tasks including: Maintaining and cleaning equipment used by the nurses Maintaining GP and nurses rooms, stocking and rotating items as required Undertake housekeeping duties including, general tidiness and cleanliness of nurses and treatment rooms At all times there will be a need to maintain accurate records Attend and participate in weekly practice meetings Attend and participate in a monthly education meeting with other members of the nursing team Assist with the organisation and co-ordination of the provision of nursing services for the practice. Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Prioritise, organise and manage own workload in a manner that maintains and promotes quality. Maintain a notice board in the waiting area designated for patient health care and education. Any other delegated duties appropriate to the post. Special Requirements of the Post An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgment, resourcefulness and common sense A commitment to maintain a high professional standard of nursing care and keep up to date with all aspects of nursing care relevant to the post A commitment to ensure all Health and Safety requirements and Infection Control measures are met and to report any problems to the practice manager A commitment to the effective use of practice and NHS resources An awareness of own limitations and experience To have a written professional development plan and to maintain an up to date portfolio which meets the requirements of registration with the RCN. Cooperate with annual appraisal meetings Membership of the RCN Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff Responsible for hand hygiene across the practice Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate