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Igloo has a fantastic opportunity for a service support specialist based in Bristol. The role offers the successful candidate an excellent opportunity to work within one of the UK’s leading automotive retailers who have operations across the country.
The Role:
Within the role, the successful candidate will undertake the following tasks:
1. Supervising and supporting the back of house operations team.
2. Working with and supporting customers, colleagues, and external parties throughout the servicing and repair process.
3. Ensuring all scheduled appointments are made in a timely manner and suited to the customer’s needs.
4. Administering warranty claims.
5. Building strong, ongoing relationships with customers.
What kind of person are we looking for?
The successful candidate will need to demonstrate the following:
* Vehicle diagnosis and repair knowledge across multiple brands and makes of vehicles.
* Previous experience working in a high-volume, customer-focused environment.
* Experience with garage management systems.
* Understanding of MOT test standards.
* A Full UK driving licence would be beneficial.
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