Integrated care is a priority across the organisation and is integral to the One Liverpool Plan. The Integrated Care Team delivers integrated care across the city, and the post holder will provide an essential role in developing and supporting the delivery of Integrated Care, treating the person and their family as partners in their care.
The post holder will develop and grow relationships across health, social care, and voluntary sector partners in Liverpool.
Leading and facilitating integrated care MDT planning and formulation is an essential part of this role.
The post holder will have excellent communication and leadership skills to promote inter-agency working, facilitating integrated care planning.
Shortlisting planned for 21 November.
Interviews planned for 2 December.
Job Purpose:
1. The post holder will work as part of a dynamic multi-agency integrated team assessing referrals regarding integrated care requirements for patients from across South Sefton and Liverpool.
2. Ensure due regard to patient confidentiality; the coordinator needs to interpret and share the information necessary to promote integrated care across organisations.
3. The post holder will be responsible for coordinating integrated care delivered through the Integrated Care Team (ICT).
4. The post holder will support the delivery of Integrated Care and influence service development.
5. The post holder must have the ability to operate within a complex health and social care system, across Health and Social Care and third sector providers.
6. The post holder provides leadership within Integrated Care services.
7. The post holder will teach and present to groups of staff, changes in both integrated care provision and direction, ensuring change in policy is implemented across the whole system.
8. Coordination of interventions for patients, communication with GP practices, and collaboration with staff inside and outside the Integrated Care Team (ICT).
9. Take ownership on behalf of the Integrated Care Team (ICT) for continuous quality improvement, innovation, and integration.
10. Contribute to the development and take responsibility for the delivery of the quality strategy within the designated area incorporating the establishment of systems and processes.
11. Complete holistic assessment of patients with complex needs from a biopsychosocial perspective.
Principal Responsibilities:
1. To ensure smooth running and flow of all correspondence within the Integrated Care Team (ICT).
2. To clinically review, coordinate, and distribute referrals, directing staff accordingly.
3. To manage Integrated Care (MDT) meetings, associated preparation, and facilitation.
4. Coordination of Health Professionals outside of the core/specialist services for input into patient care or attendance of MDT.
5. Management of incidents and complaints.
6. To ensure the interface between the acute hospitals, primary care, community health services, social care, housing, the independent sector, and voluntary sector are robust at all times.
7. To maximise the use of Integrated Care services.
8. To ensure that integrated care services are responsive to the needs of the local population.
9. To engage with other health and social care systems around good practice for integrated care and research models of service.
10. Ensure Integrated Care providers provide high-quality care appropriate to client needs.
11. To ensure effective use of Integrated Care services across the Whole Systems by:
1. Facilitating quality improvement and service development.
2. Monitoring measurements/activity against expected outcomes.
3. Monitoring capacity and demand.
4. Facilitating timely patient journey through Integrated Care.
12. To support analysts in reporting of data, identifying information gaps and pressures within the whole integrated system.
13. To ensure the standards of service are delivered in line with local and national guidelines across all professional groups.
14. Line management and authorised signatory of accountable staff.
15. Oversee rest of change and coach staff through new ways of working.
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