This role is a 12 month maternity cover contract based at our Reading offices in Wokingham. The role is perfect for someone with experience DIY industry and strong selling skills.
Sales Support Admin
1. Support the Trade/DIY sales and account management teams with creation of bespoke POS, manuals, and guides for their customer accounts.
2. Support the Trade/DIY & KF Operations managers with planning and coordinating meetings and functions for the sales and account management teams.
3. Completion of visitor logging for Trade/DIY & KF stakeholders visiting the Sheffield head office site
4. Process uniform and PPE requests for both the Trade/DIY & KF sales teams
5. Create line plans for Trade/DIY sales and account management team’s customer accounts.
6. Manage orders, packing and delivery of sales team event POS and tools.
7. Complete ad-hoc requests from Trade/DIY & KF stakeholders
8. Supporting the CBG sales and account management team stakeholders with territory optimization changes through the Geo-Plan platform
Communication
9. Support Sales Development team, through regular weekly meetings with the Trade/DIY Operations Manager, KF Operations Manager and Sales Training Manager
10. Attend weekly Trade/DIY sales and account management team calls, delivering operational updates and key business activity.
11. Build and circulate the weekly business activity communication for Trade/DIY & KF sales teams.
12. Build and circulate incentive communication updates to the Trade/DIY & KF sales teams.
13. Build and circulate the monthly SherWINS communication for both the Trade/DIY & KF sales teams, with internal stakeholders.
14. Delivery of sales support team monthly update at SET team meetings, using 4 block plan structure.
SFDC System
15. Create and distribute SFDC action plans to KF sales team customer accounts.
16. Manage KF action plan reporting, sharing completion updates with KF Operations Manager and internal stakeholders.
17. Attend regular team calls with Sales Operations Managers and CRM Manager for continuous review and improvement of sales team operation
18. Coordination and management of SFDC dashboard windows, in alignment with Trade/DIY & KF Operations Managers & CRM Manager.
19. Utilize Continuous Improvement (CI) to ensure communication practices increase product and sales performance awareness.
20. Downloading and saving of ad-hoc SFDC reporting requests, to support with activity review for both Trade/DIY & KF sales teams:Sales callsAssetsContactsS Docs
Customer Orientation
21. Support the Trade/DIY sales and account management teams with creation of customer business plans.
22. Management and coordination of customer CPI communication, through transference of customer data, printing, packing, and sending letters.
23. Creation of KF customer UM communication decks, with alignment from KF Operations Manager
24. Management of KF new starter set up forms with SW HRSS and B&Q HR / Security teams, for creation of paint machine log in credentials.
KF Chip Management
25. Management and coordination of colour chip PO’s:QRTLY orders
26. Review and analysis of colour chip stock holding:OOS’sOld stock rotation Overstocks being booked back on
27. Management and connectivity of order process between UK, FR & PL
28. Collaborative working with internal stakeholders as part of chip order management Finance MarketingWest Lancs Operations
29. Educated to GCSE level or equivalent.
30. Delivers clear, high quality written and verbal communication.
31. Has worked collaboratively within a sales team.
32. Demonstrates strong organizational skills and planning.
PREFERRED:
33. Knowledge of the. industry
34. Ideally from an. background, with strong selling skills
35. Demonstrate a track record in a customer facing role.
36. Ability to negotiate.
37. Merchandising Skills
38. Demonstrate determinate and a passion to improve sales
39. Knowledge of SW brands and products
40. Knowledge of the SW markets – KF, Trade & DIY
***Please be aware that you can apply for any internal job offer after minimum one year in current role having previously informed your manager.
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All internal employees when applying for a role are required to upload their updated and their last 2 appraisals (which can be retrieved from HR Cloud).