24 Royal Terrace is a 14-room Boutique Hotel and Art Gallery located in the heart of Edinburgh. We pride ourselves on offering a warm, personal, and professional customer experience, and we're currently looking to welcome a new full-time Front of House team member to join our excellent team.
Were not high volume or high pressure. Instead, we focus on quality over quantity, with space and freedom to take pride in the little details.
Why Work With Us?
Were a small, independent business that values its team and understands the importance of work-life balance. In return for your dedication, we offer:
* Friendly Hospitality working hours (Breakfast: 7:30am 3:30pm, Afternoon/Evening 2pm-10pm)
* Meals provided during shifts
* Paid breaks
* Staff discounts
* Excellent coffee
* A supportive and flexible working environment
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What youll be doing as Front of House:
* Serving breakfast and drinks (including the odd cocktail ??)
* Taking calls, replying to emails, and managing bookings.
* Admin tasks including basic Excell Spreadsheets.
* Welcoming guests and helping them settle in.
* Carrying luggage up and down stairs (weve no lift, so a bit of lifting is part of the job).
* Light cleaning duties to keep things looking sharp.
This role primarily involves afternoon and evening shifts, though some breakfast shifts may be required from time to time.
Dont be discouraged if any of the above tasks may be new to you, full training and support will be provided throughout.
Who Were Looking For: Wed love to hear from candidates who are:
* Enthusiastic, proactive, and detail-oriented with excellent customer service skills
* Team players, who are happy to jump in and help across departments if and when required
* Someone who thrives in a more personal hospitality environment, where working pace can vary throughout the day. Youll have time to chat with guests, perfect your coffee skills, and keep the space looking its best without being rushed off your feet.
* Physically capable of handling luggage and stairs
* Comfortable communicating fluently in English
* Passionate about hospitalityand possibly whisky too! (Our whisky lounge features an extensive collection)
Interested? Apply today to become part of The 24 Royal Terrace Front of House team!
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