Job Title MI Reporting Administrator Position Full Time - Fixed Term Role Business Services Location Bristol Experience Business Services Description The team The Insurance MI team provides a professional, remarkable, and timely service in the capture and maintenance of data and the delivery of management information (MI) to partners, lawyers, internal and external clients. The team operates in a busy, deadline-driven environment. As part of the wider Practice Services Group, the Insurance MI team are at the forefront of data management for the Insurance Group. The team handles data throughout the lifecycle of files, including at matter opening, the preparation of periodic MI, quality assurance of data and matter closure. The role The MI Reporting Administrator role joins the Insurance MI team as a newly created position - one that focuses primarily on data quality and enrichment. The MI Reporting Administrator will be responsible for locating and inputting key matter data required for MI and finance reporting across multiple systems in a clear, consistent manner. They will need to ensure excellent quality and accuracy in their work and take responsibility for personal time management and prioritisation. They will provide an efficient, reliable service to the business and be adaptable to change and the introduction of new processes and procedures. Building and maintaining relationships within the Insurance Group and the wider firm is important in this role. The MI Reporting Administrator's main internal clients are the Client Relationship Partners and insurance lawyers, as well as the finance billing and credit control teams. The Insurance MI team work very closely with the wider Practice Services Group, Client Services and Finance teams to deliver a collaborative support service to the Insurance Group. The MI Reporting Administrator will gain an in-depth knowledge of RPC's insurer clients, the types of work carried out for each and their individual MI requirements. Full training will be provided. Key responsibilities include: Data capture/input across various systems Data maintenance and quality assurance Liaising with lawyers and secretaries Knowledge, skills and experience Demonstrates a growth mindset and is committed to lifelong learning to build knowledge and expertise. Develops internal and external client service skills to build collaborative client relationships. Excellent organisational skills Develops an organised approach to their work. Plans, prioritises and uses technology to work efficiently. Understands the importance of working commercially to achieve the objectives of the team/firm. Previous experience using a data-capture/case-management system is advantageous. Has an appetite to learn and use data-capture/case-management systems Previous experience or knowledge of the legal and/or insurance industry Comfortable with high volumes of data and adhering to workflow processes and procedures Keen attention to detail and an analytical mind Collaborative and works effectively in a team. Committed to being part of a supportive, inclusive and collaborative firm culture. Good knowledge and confident user of Microsoft Office RPC