Mobile Device Management (MDM): Implement, configure, and manage the Trusts Mobile Device Management (MDM) platform, ensuring secure and efficient management of all mobile devices (e.g., smartphones, tablets) used across the Trust. Enforce security policies, manage device enrolments, and oversee the deployment of applications and updates across the mobile device fleet. Troubleshoot and resolve technical issues related to mobile device performance, connectivity, and application functionality. Support & Maintenance: Provide 2nd and 3rd line support for mobile devices and associated software, addressing and resolving incidents promptly. Conduct routine maintenance and updates on mobile devices to ensure optimal performance and security. Deliver training and support to end-users on effective mobile device usage in both clinical and non-clinical environments. Mobility Solutions Development: Work closely with the DDaT team to identify, develop, and implement mobility solutions that enhance healthcare delivery across the Trust. Assist in designing and deploying new mobile applications and services, ensuring they meet the operational and clinical needs of the Trust. Evaluate and recommend new mobile technologies, tools, and processes to support the Trusts digital strategy and vision. Security & Compliance: Ensure all mobile devices comply with NHS information governance, data protection, and cybersecurity policies. Monitor and manage mobile device security, including implementing encryption, remote wipe capabilities, and threat detection measures. Contribute to the development and enforcement of policies and procedures related to mobile device usage and security within the Trust. Maintain accurate records of mobile devices, including asset tracking, inventory management, and lifecycle planning. Produce regular reports on mobile device usage, performance, and security incidents, as well as on support activities. Assist in the procurement, deployment, and disposal of mobile devices, ensuring efficient use of resources. Collaboration & Stakeholder Engagement: Collaborate with clinical teams, IT colleagues, and external vendors to ensure mobile solutions meet the needs of all stakeholders. Participate in project teams and contribute technical expertise to the successful delivery of digital initiatives that rely on mobile technology. Support the DDaT department in achieving broader organizational goals by providing technical guidance and leadership in mobility.