Job Description
Job Role - Spa Therapist
Rate of pay - £26,000-£31,500 (+service charge)
Location - Ascot (Must Drive)
POSITION OVERVIEW
* Provide a consistently excellent and professional treatment service to guests, operating to our CORE and Forbes Standards, following procedures and protocols specified.
* Provide all guests with Home Care advice with a focus on product recommendation
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS
(Please note "Guest" includes male and female resident guests, members, Spa Day guests and external treatment clients)
? To have impeccable personal presentation at all times, highly groomed, polished appearance. Uniform, accessories, hair, make up (compulsory) in line with Spa standards.
? Carry out all treatments (after training as appropriate) on the Spa treatment menu adhering to procedures and standards specified. Please note that at least 50% of the Spa's business is massage of various kinds including Deep Tissue Massage.
? Greet all guests by name, carry out consultation, discuss medical issues and guest priorities and expectations of the treatment.
? Respect guest's privacy and confidentiality at all times.
? Give after treatment advice and make appropriate product recommendations to all treatment guests thereby generating retail revenue.
? Prepare treatment room in accordance with standards prior to every treatment and clean and tidy up after each treatment.
? Clean, tid...