Job Overview A vacancy has arisen for an enthusiastic and experienced person to support the Service Managers, in Mental Health & Learning Disabilities in the East. Main duties of the job The role requires excellent secretarial and communications skills including diary management, email management, use of all Microsoft Office packages, the ability to assess situations, prioritise incoming information, address issues directly and escalate issues to the Management team as appropriate. You will need the ability to act on initiative and to work under pressure, to provide cover for colleagues and maintain a team working approach. An understanding of the NHS or a large complex organisation is essential. The successful candidate will need to be flexible approach to work and needs of the service and have a sufficient experience as a PA or senior administrator. In return the post-holder will be supported in their role through training and regular supervision. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac Person specification Qualifications Essential criteria RSA III / NVQ 3 Qualification or equivalent ECDL Qualification or equivalent Diploma in Office administration or experience at Diploma level Advanced knowledge of word processing, spreadsheet and presentation packages Desirable criteria Typewriting / word processing qualification NVQ or equivalent in Administration Advanced ECDL Certificate Audio Typing Experience Essential criteria Experience at a high level of providing a comprehensive administrative / PA service Experience of setting up and using filing / IT systems Familiar with office procedures & deadlines Desirable criteria Previous experience of working as Administrator / PA to Senior Management or equivalent Previous experience of working within the NHS Aptitude And Abilities Essential criteria Excellent communication skills Ability to work unsupervised and make decisions Organisation skills Numeracy and Literacy skills Excellent customer care skills Typing / Word Processing skills Desirable criteria Meets desirable Audio typing skills Ability to produce Reports Confident in all aspects of office practice Experience of producing graphs and statistics