Job Summary:
We are seeking a skilled Customer Service Representative to join our team at JLR Preston Contact Centre. As a Sales & Customer Service Advisor, you will be responsible for providing exceptional customer service, resolving queries, and meeting sales targets.
About the Role:
* Provide outstanding customer service via phone, email, and other communication channels
* Respond to customer inquiries, resolve issues, and escalate complex problems when necessary
* Meet or exceed sales targets and contribute to business growth
* Work collaboratively with colleagues to achieve team goals
Key Requirements:
* Excellent communication and interpersonal skills
* Proven ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Familiarity with sales processes and procedures
What We Offer:
* A competitive salary of £14,326.54 per annum
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The chance to work for a leading organisation in the automotive industry