Job Description
About The Role
Intercity Technology are seeking an experienced Solutions Consultant to join our dynamic team. Your primary focus will be to develop high-and-low level solution designs tailored to Managed Network and Managed IT environments. This is a customer facing role that requires collaboration with our Sales, Product and Operations teams to deliver solutions that are secure, supportable, and aligned with Intercity's strategy.
Key Responsibilities:
* Design tailored Managed Service Network Service and Managed IT solutions for new and existing customers.
* Collaborate with the Sales team to consult on client needs and propose solutions that address business challenges.
* Ensure all solutions meet security standards to protect customer data and align with Intercity service framework.
* Work collaboratively with the Product Team, Sales Overlay, and Operations to ensure seamless delivery and management of services.
* Manage customer expectations while meeting tight deadlines and timescales.
Key Skills and Experience:
1. Proven track record and experience in a consultant/pre-sales role within a Managed Service provider or Service Integrator.
2. Strong technical knowledge of Managed IT/Network environments
3. Hold relevant certifications in technologies such as Juniper, Aruba, Fortinet, Check Point, Cisco and Microsoft.
4. ITL Foundation V4
5. Exceptional communicat...