We are looking for friendly, energetic, and reliable waiting staff to join our agency team working across numerous venues in Greater Manchester from April. These include, but are not limited to, sports venues, private functions, exhibitions, hotels and restaurants. As a member of our front-of-house team, you will play a crucial role in providing exceptional customer service, ensuring a positive dining experience for all guests. If you have a passion for hospitality, enjoy working in a fast-paced environment, and love engaging with people, we would love to hear from you!
Key Responsibilities:
* Greet and seat guests in a warm and friendly manner.
* Present menus, answer questions, and make recommendations regarding food and beverages.
* Take customer orders and communicate them accurately to the kitchen and bar staff.
* Ensure timely delivery of food and beverages to customers.
* Monitor and attend to customer needs throughout their dining experience.
* Clear and clean tables promptly after customers leave.
* Maintain cleanliness and organization of the dining area.
* Handle customer complaints or concerns with professionalism and empathy.
* Process payments and provide accurate change to customers.
* Ensure all food safety and hygiene standards are followed at all times.
* Work collaboratively with kitchen staff, bar staff, and other team members to ensure smooth service.
* Assist in setting up and closing down the restaurant as needed.
Skills & Qualifications:
* Previous experience in a similar role preferred, but not required.
* Excellent communication and interpersonal skills.
* Strong customer service skills and a friendly, approachable demeanor.
* Ability to work efficiently in a fast-paced environment.
* Ability to multitask and remain calm under pressure.
* Knowledge of food and beverage offerings is a plus.
* Ability to stand for extended periods and lift heavy trays or objects as needed.
* A positive attitude, team-oriented mindset, and willingness to learn.
Benefits:
* Competitive hourly wage.
* Employee discounts and perks.
* Flexible scheduling