Customer Team Member
Location: Churchfield Way, Wye, Ashford, TN25 5BP
Pay: £12.00 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (from 8am), afternoons to be discussed at interview
Full, paid training provided.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
Responsibilities
* Provide friendly and thoughtful service to customers, responding to queries and championing Co-op products.
* Collaborate with store colleagues to enhance the customer experience.
* Ensure the store is safe and legal by keeping shelves stocked and prices accurate.
* Assist in introducing new products and services.
* Engage with the local community through various activities and events.
Ideal Candidate
* A genuine care for the needs of customers and members.
* Excellent people skills to build positive relationships.
* A positive approach to change and problem-solving.
* Flexibility to work various shifts.
Benefits
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends).
* A pension scheme with up to 10% employer contributions.
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for personal development.
* Rotas shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.
Inclusivity Commitment
We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
As part of the application process for this job, you’ll need to complete two online assessments, taking around 20 minutes to complete.
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