What's involved with this role:
Temporary Housing Revenue Support Officer
Reference no: Adur 5257908
Pay Rate: up to £14.91 per hour PAYE depending on experience
37 Monday – Friday, 09:00 - 17:30
This opening assignment is for 3 months
City: LANCING
Worthing Town Hall (some home working possible TBC)
As a Team Manager, you will lead and support a team of social workers to deliver services of the highest quality. Ensuring statutory duties and best practice is followed, you’ll develop a team plan in line with Children’s Services strategic objectives and provide management oversight on all cases with a clear understanding of risk. Your role will focus on managing the team’s workflow and quality assuring work through observations, reflective supervision and quality assurance framework, as well as contributing towards the development of the framework itself.
Key Responsibilities:
Effective calculation, monitoring and management of Direct Debits payments for tenants:
Generate Direct Debits’s (Orchard Housing System)
Check for accuracy and identify required changes, for example linked to housing benefit claims or changes in circumstances
Reconcile and implement any changes
Undertake appropriate banking activities
Interrogation of the rent system to determine arrears cases for recovery action in accordance with the arrears recovery policy.
Production of mail merge letters, reports and statistics
General admin duties, including and not exclusive to filing and scanning, post
Assist with end of year processes
Work with others to improve customer service
Qualifications:
3 GCSEs (or equivalent) to included Maths and English at Grade C or above
Knowledge:
Housing Knowledge
Knowledge of housing law
Welfare benefit knowledge
Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of housing finance including managing direct debits in a housing context
Skills & Abilities:
Excellent numeracy and data management skills.
Effective planning and organising skills
Able to meet deadlines in a fast-paced, high pressure environment
Ability to problem solve.
Ability to work flexible hours if required
IT literacy including Microsoft and Google.
Good team player who is open to change and matrix working
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.
Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
ALD
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Job Ref: Adur 5257908
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.