Our client is looking to recruit several Foreign Exchange Support assistant to join our team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.
Duties:
* Always providing exceptional customer service
* Supporting branches with the day-to-day operation of the bureau
* Answering telephone, responding to emails and live chat
* Review and process currency orders
* Monitoring stock levels of foreign currency and ensuring that sensible quantities are maintained
* Willingness to participate in training appropriate to own development
* Adhering to company policies and procedures
* To undertake any other duties that may fall into the job criteria
* To conform with all company policies and procedures, including health and safety
* To treat all employees, customers and suppliers with dignity and respect
What competencies we are looking for?
* Good accuracy and numerical skills
* Excellent administration and organisational skills
* Effective communication service and customer service experience
* Competent IT skills
* Team Player
* Problem Solving
What experience we are looking for?
1. Experience of working in a similar type of service role
2. Previous customer ser...