We are Lyons Holidays Parks, family owned for nearly 100 years! We welcome over 9,000 families to North & West Wales and Cumbria each year across our nineteen holiday parks, luxury hotels and restaurants. Our guests are at the heart of everything we do, we operate within an ethical culture of respect, diversity and social responsibility.
We have an exciting opportunity for an experienced Sales Administrator to join our team at Sunnysands Holiday Park, Barmouth. If you want to be part of a successful team who are multi-skilled, quality obsessed and have excellent customer service skills, read on!
Business Responsibilities
* Support the Sales Manager and sales team in the creation and management of sales related paperwork including sales purchase agreements, pitch licenses, leavers etc.
* Be the first point of contact for our Owners who have maintenance or warranty requests.
* Be knowledgeable about the park and our policies and procedures.
* Upload and process customer safety tests accurately.
* Create purchase orders and sales invoices.
* Manage the sourcing and purchasing of parts and contractor services.
* Maintain a high level of record keeping and ensure clear audit trails for all correspondences.
* Frequently communicate with customers, providing updates on the status of their enquiry.
* Support the Sales Manager in improving the focus towards a centre of excellence for all customers.
* Liaise with the maintenance team to complete repairs etc.
* Complete other duties as required.
The Person
* Strong background as an administrator in a holiday park setting preferred.
* Experience of dealing with inbound holiday enquiries and sales.
* Good working knowledge of Excel and other Software.
* Ability to work under pressure and within time constraints is essential.
* Excellent communication and listening skills.
* Ability to professionally respond to customers.
* Ambitious individual with the desire to progress within the company.
* IT literate, Microsoft 360, Excel and Sales Software.
We're extremely proud of our dynamic and talented team who are always expanding here at Lyons Holiday Parks. From seasonal and part-time roles to full-time positions - there's a career waiting for you!
Become part of the family
When you're part of our team, you're part of the family. We may be the largest holiday park operator in Wales, but we're family owned and we have been for 96 years! From seasonal and part-time to full-time and flexible positions, there's something to fit your lifestyle at Lyons.
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