Employer Liverpool University Hospitals NHS Foundation Trust
Employer type NHS
Site Broadgreen Hospital
Town Liverpool
Salary £24,071 - £25,674 per annum, pro rota
Salary period Yearly
Closing 27/01/2025 23:59
LSRP Stroke Team Administrator
Band 3
Job overview
The LSRP is the multidisciplinary team that manage ongoing rehabilitation needs for people discharged from hospital after having a stroke. We are looking for a proactive administrator to support the team's admin duties which consists of different multi-disciplinary team members.
Main duties of the job
1. To provide administrative support for the LSRP service
2. The routine typing of reports, letters, minutes, memos & general documents.
3. Undertake general office duties including photocopying, filing and distribution of documents
4. Implement secretarial and administrative procedures for own area of work
5. Accept treatment referrals and allocate and amend patient appointments and schedules as requested.
6. Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.
7. Ensure a full paper-trail for all referrals.
8. Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.
9. To receive and transmit information verbally/electronically using computer/e-mail/fax.
10. Deal with non-clinical telephone enquiries/queries from patients, GP’s and colleagues in relation to the service
11. Liaise with, and deal with non-clinical queries from other multi-disciplinary agencies.
12. Inform relevant organisations, departments and patients of any impending changes to the service or clinics.
13. Input & maintain LSRP Service Spreadsheets including SSNAP, all referrals and outcomes
14. Produce computer-generated reports and/or statistical information as and when required.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
Detailed job description and main responsibilities
The aim of this post is to provide comprehensive clerical and office administrative service for the LSRP Stroke Community team.
Person specification
Qualifications
* NVQ 3 business administration or equivalent experience
* RSA 3 Typing/word processing or equivalent
* ECDL or equivalent
Experience
* Experience of working within NHS Administration role
* Experience of Minute taking
* Experience of working with: Microsoft Office, Excel and Access
* Experience of working with spreadsheets/databases
Knowledge
* Good Knowledge and experience of office systems & procedures
Skills
* Ability to prioritise workload
* Excellent organisational skills
* Excellent communication skills both verbal and written
* Ability to work as part of a team
Other
* Awareness of confidentiality and discretion
* Adaptable to change
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce: black, Asian and minority ethnic, lesbian, gay, bisexual and transgender (LGBTQ+), disabled, male and age 16-24.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisation's safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing domestic abuse/any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
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