IT Support Technician - Fixed Term Contract Are you interested in IT? This could be your opportunity to excel as a IT Support Technician, as well as playing a vital role in helping our business succeed. As our company grows and develops, we are ever expanding our teams. We have a great opportunity for a dedicated IT Support Technician to join our team and wear the SOCOTEC badge with pride. We are looking for a motivated, proactive, and dedicated IT Support Technician to join our team. You will play a vital role in enhancing our company by supporting and maintaining key business systems. You will embody our core behaviours of integrity, curiosity, warmth, and ambition. As a member of the IT team, it is key that you are able to work independently, as well as working efficiently as part of a team. The tasks you will undertake will include (but are not limited to): Setting up Laptops and PCs, Carrying out configuration and testing of new kit prior to install at customer site To carry out first line fixes when taking a call; such as password resets, drive mappings The timely and accurate logging of customer issues into the call management System, from both phone calls and incoming emails To be successful in this role, you will be able to demonstrate: Technically minded and knowledge of PCs The ability to work as part of a team, whilst remaining self-motivated in managing your own workload The ability to demonstrate an excellent customer service focus when dealing with clients. About Central Services Based in Burton-on-Trent, SOCOTEC UK s Head Office houses our Central Services teams. These teams provide a corporate structure to support the wider business. Central Services is broken down into four main areas: Human Resources, Marketing and Communications, Finance, and IT. Each of these areas is vital to the day-to-day running of SOCOTEC. What s in it for you? As well as a competitive salary, we can offer you a wide range of benefits including 25 days holiday with the opportunity to buy more, an electric car scheme (where applicable), employee recognition schemes, family friendly support, employee benefits and discounts app, employee assistance programmes, and enhanced company pension. SOCOTEC UK are proud to be Disability Confident accredited. Why SOCOTEC? Here at SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We provide an unrivalled range of testing, inspection, and certification services throughout the UK, and we deliver excellence to our customers by recruiting and retaining the very best industry talent. As a IT Support Technician, you will play a pivotal role in providing these services. We offer transversal career pathways as well as linear pathways, and we will support you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. YouGrowWeGrow Think you ve got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application. Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.