Efficiently manage the Directors time through prioritisation of work and understanding of RD Directorate drivers. Monitor and manage the Directors incoming correspondence including email, taking action as required in support of timelines Create and provide clear, prioritised plans which meet the needs of the Director, the customer and the business; Manage expectations of customers and keep colleagues and stakeholders fully informed of plans, scope and progress regarding specific areas of work Support in the production of papers, briefs and presentations required for the Directors key meetings Identify common problems that impact quality, effectiveness and or efficiency of service experienced by or provided by the Director; Investigate, escalate and propose options to resolve to the Director Recording accurate Records and Actions from the required RD and CoE internal boards, adhering to best practice for the management of boards. Accurate and effective tracking of actions for required boards, assessing if actions meet requirements and providing briefs to the chair on the progress of actions as required. Support in preparation of meeting papers for relevant boards, ensuring all input is received in a timely manner and distributed to attendees. Support activity in relation to People policy and process across RD when required (e.g. talent management/succession planning, PAR process and new initiatives) ensuring a consistent approach across RD and wider DIO Support in the production of DRD communications in keeping with the style of the Director, ensuring all communications distributed are accurate and built on factual points. Influence and support the Regional Delivery 1 Heads to complete actions and fulfil their responsibilities to the DRD Ensure consistency in communications and engagement between the DRD and CoE offices. Leadership and management of the RD PA Network Responsible for liaising and engaging with MOD senior staff outer offices on forward programmes and plans Support the Business Support Manager with the management of the 1 performance reporting packs, ensuring consistency and raising concerns to the Business Support Manager where required. Conduct Tier 3 Audit checks on Hd CoE band B direct reports Provide support to Hd CoE in the management of required Boards, ensuring adherence to best practice and alignment with CoE priorities. Act as an interface between the Hd CoE and DRD office to ensure alignment of activity and priorities Any other duties required for Hd CoE at HEO level Person specification Essential Skills Excellent communications skills, both written and oral Experience of managing and developing relationships with internal and external stakeholders Previous experience of working in an outer office Desirable Skills Knowledge and use of the Microsoft suite of packages particularly Outlook, Word, Excel, and PowerPoint Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Leadership Managing a Quality Service Making Effective Decisions We only ask for evidence of these behaviours on your application form: Communicating and Influencing Leadership Technical skills We'll assess you against these technical skills during the selection process: Supporting the Principal - Practitioner Level Diary Management - Practitioner Level Office Management - Practitioner Level Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses (move of home, excess fares or temporary transfer). Non Standard move applicants will be eligible for the full package, subject to eligibility. Please Note: Expenses incurred for travel to interviews will not be reimbursed. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. At sift, you will be assessed against the following: Behaviour Communicating and Influencing Leadership Experience Candidates will be required to provide CV details to include job history and previous skills and experience. Candidates will be required to provide a statement of suitability (500 words) When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At interview, you will be assessed against the following: Behaviours : Managing a Quality Service Making Effective Decisions Technical: Secretarial framework competencies 1, 2 & 6. Interviews will be held at DIO HQ, Whittington during the w/c 24th February 2025 (subject to change). The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .