Job Description
Join our dynamic team as a client focused Project Manager. You'll lead the charge in managing innovative projects. This role is ideal for individuals who thrive in collaboration with diverse teams and are eager to make a significant impact in the life sciences field.
Key Responsibilities:
1. Be the main point of contact for a range of clients, from project initiation through to completion. Provide a high level of customer service, ensuring client queries are addressed in a timely manner and to a high standard.
2. Manage a variety or projects, ensuring timelines are met and any issues are resolved in a timely manner.
3. Lead calls with clients where required
4. Provide technical support for both ongoing and new projects.
5. Support Subcontract/PM in sourcing assays upon request, ensuring they meet clients' needs and are fit for purpose.
6. Ensure Client Support and Test Item Management team have the correct information for upcoming work to ensure proper handling.
7. Offer backup support for the logistics of shipments to subcontractors.
8. Work with the Health and Safety team to manage GMO Risk Assessments effectively.
9. Aid clients during pre-testing and ongoing testing phases, ensuring their requirements are precisely met.
10. Assist PM in creating KPIs for monthly targets (Revenue/OTD/Samples Received) to be presented to management
Qualifications
We're seeking a candidate with a robust skill set and knowledge base to join our dynamic team. We're interested in candidates with proven experience in the life science industry (preferably biosafety) with the ability to prioritise tasks to meet team objectives.
A background in Life Sciences is essential, preferably in a Project Management role or laboratory work with transferable skills.
The ideal candidate will possess:
11. Exceptional organisational skills with the capacity to handle multiple projects simultaneously.
12. Familiarity with regulatory standards (FDA/EP/Compendia methods, etc.) is preferrable.
13. Proficiency in IT, including Microsoft Office Suite and CRM systems, particularly Excel and Word.
14. Outstanding communication and interpersonal abilities.
15. A keen eye for detail and a strong understanding of customer needs.
If you meet the above criteria and are looking for an exciting opportunity, we would love to hear from you.