Contents Location About the job Benefits Things you need to know Apply and further information Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary This position is National Job description HM Courts and Tribunals Service Directorate: Digital Technology Services (DTS) Pay Band: HEO Job Title: 3 x Associate Delivery Manager Location: London / National Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability). Term: Permanent Interview: Video conference via Teams Important salary details: New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band). GDD: Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks. Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is within the Product and Delivery Job Family, is a Delivery Manager role at Associate Delivery Manager level. Reserve List: HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points, can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list. Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that youll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service Job Description: As an associate delivery manager, you will work on a small or mature agile team and learn on the job. At this level, you may work alongside a delivery manager on a larger team, shadowing and providing support, or working to deliver an element themselves under guidance and mentorship. As Delivery Manager you will support and shadow a Senior delivery manager to deliver end to end projects. You will be working closely with cross functional product teams to build services for the Courts and tribunal services. You will support in building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will learn the ability to focus the team on what is most important to the delivery of products and services and encourage as well as facilitate continuous improvement of the delivery team. Some delivery background would be useful but not essential. You will enjoy working in an agile environment with multidisciplinary teams. You will be involved in the delivery of complex, high-risk products and services and have strong interpersonal and communication skills. Key Responsibilities: Support and shadow the Delivery Manager for your Jurisdiction Support the teams to ensure we have the adequate amount of resource to deliver against the goals Work with business stakeholders to facilitate effective and efficient delivery of products and services from within your jurisdiction Learn the best processes or delivery methods to use, including measuring and evaluating outcomes Contribute within the wider Agile Delivery community Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms Support and manage complex team dynamics between external and internal stakeholder Can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes Ability to adapt and reflect, are resilient and can see outside of the process Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP) Skills & Experience: Experience or awareness of working Agile teams of digital delivery professionals Awareness and or experience of applying Agile principles and tools Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously Experience of working with product managers, Developers, Testers, user researchers and service designers would be desirable Expert at solving problems, and an awareness of removing impediments and managing dependencies Ability to identify and contribute to the management of risks, issues, assumptions and dependencies across service areas Awareness of the social and technological context for government services An understanding of agile approaches and experience of working in agile teams The awareness of different approaches for deciding direction and methodology Good facilitation and stakeholder engagement Have acted independently on day-to-day Application process: The following areas of Success Profile Framework will be used to assess and score your application during the sift, and interview. Experience As demonstrated in your application form. Strengths The interview will involve a discussion around 4 strengths GDD Assessment During the interview, you will be assessed against the GDD framework Behaviours You will be required to provide evidence of the following key behaviours at Level 3 Delivering at Pace Working Together Managing a Quality Service Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Working Together Managing a Quality Service Benefits Alongside your salary of £32,827, HM Courts and Tribunals Service contributes £9,509 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : SSCL Recruitment Enquiries Team Email : Moj-recruitment-vetting-enquiriesgov.sscl.com Telephone : 0845 241 5359 Recruitment team Email : Moj-recruitment-vetting-enquiriesgov.sscl.com Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiriesgov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ https://justicejobs.tal.net/vx/appcentre-1/brand-2/candidate/so/pm/1/pl/3/opp/90461-90461-Associate-Delivery-Manager/en-GB Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail