Just Recruitment is working with a growing organisation in Sudbury, at the forefront of their industry.Working with a small but mighty team, this unique role will require you to assist the Technical Director in continuing to service longstanding customers alongside building new client relationships. They are proud of the excellent service they provide, pre- and post-sales, they are looking for a highly organised individual that will thrive in the friendly office environment. Key duties include:Administrative assistance including answering the telephone, responding to emails, filing and scanning.Providing pre- and post-sales customer service to clients.Procuring equipment, obtaining quotes and locating product specification information as required.Financial assistance via Sage including creating purchase orders, performing goods receipts, assisting the Accounts Department in processing invoices, providing a weekly departmental finance report.Completing supplier and customer paperwork as required, and setting up trade accounts.Logging customer enquiries and updating information.Preparing datasheets and manuals.Assist with raising quotations for incoming enquiries.Managing imports and exports including the packing and dispatching of customer orders; stock rotation, and booking in and out of stock.Keeping an updated departmental calendar.Supporting the Policy Team in compiling information to pass accreditations.Undertaking health and safety duties and ensuring all relevant certificates are up-to-date and in line with regulations.Providing administrative assistance to the wider team, including booking accommodation, completing RAMS for site visits, preparing equipment, overseeing working hours and expenses, and collating post-job documentation when needed.Testing and servicing of equipment in-house and arranging off-site calibration where required.Key requirements for the role: Proactive attitudeGreat communication and organisational skillsPunctual and well presentedConfident telephone mannerBenefits include:Free refreshmentsFree parkingPaid volunteering dayStaff discountEmployee Assistance Programme (including free counselling sessions)In-house Mental Health First AidersAnnual Christmas giftChristmas meal and team days