Job summary To act as first point of contact for all forms of communication for the Surgical Consultants (primarily Colorectal) and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of outpatient commitments. To communicate appointment and admission related information to patients and/or carers. To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets. Main duties of the job To ensure the success of clinical typing requirements. To co-ordinate and be responsible for the provision of full secretarial and administrative services to the Consultant and his/her team. Day to day management of the Consultant's diary eg organising clinic commitments, arranging appointments and scheduling procedure dates. To maintain an overview of the consultant and team timetable to ensure full utilization of clinic and theatre availability. To arrange special investigations and action other issues arising from clinic appointments, ensuring that all tasks are dealt with in order according to their urgency. About us Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 across Hampshire and parts of West Berkshire. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 251-SURG2856-GEN Job locations Royal Hampshire County Hospital Romsey Road Winchester SO22 5DG Job description Job responsibilities Fully detailed job description and main responsibilities are included within the attached job description and person specification. Job description Job responsibilities Fully detailed job description and main responsibilities are included within the attached job description and person specification. Person Specification Training and Qualifications Essential Good standard of general Education including English Language, maths of GCSE or equivalent Previous NHS Experience Desirable NVQ2 or equivalent plus relevant experience Formal secretarial/senior administration training Experience and Knowledge Essential Experience in supervising a team Experience/ Knowledge of the 18 week pathway Able to demonstrate from previous employment history evidence of job related achievements and success Desirable Previous experience of using databases NHS experience in an Acute Trust Good insight into the importance of NHS performance and quality standards Skills and Ability Essential Good verbal and written communication skills Ability to motivate staff Computer skills to include, Excel, Powerpoint and Word. Desirable Ability to analyse complex situations and make appropriate decisions Other specific requirement Essential Application Form completed in Full Person Specification Training and Qualifications Essential Good standard of general Education including English Language, maths of GCSE or equivalent Previous NHS Experience Desirable NVQ2 or equivalent plus relevant experience Formal secretarial/senior administration training Experience and Knowledge Essential Experience in supervising a team Experience/ Knowledge of the 18 week pathway Able to demonstrate from previous employment history evidence of job related achievements and success Desirable Previous experience of using databases NHS experience in an Acute Trust Good insight into the importance of NHS performance and quality standards Skills and Ability Essential Good verbal and written communication skills Ability to motivate staff Computer skills to include, Excel, Powerpoint and Word. Desirable Ability to analyse complex situations and make appropriate decisions Other specific requirement Essential Application Form completed in Full Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire Hospitals NHS Foundation Trust Address Royal Hampshire County Hospital Romsey Road Winchester SO22 5DG Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)