Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, Essex. We are recruiting for experienced and forward-thinking Customer Service Assistant. This is a full-time and permanent position working for a well-established company. It is a very interesting and varied role with a scope for progression.
37.5 hrs a week
8.5 hrs a day 9.00am - 5.30pm
Core hours 10am - 4pm must be covered.
1 hour Lunch unpaid
Monday to Friday
Job Role:
To assist the Customer Service Supervisor with processing customer orders, allowing OTIF delivery to the final destination in line with company KPI. This individual will have the following responsibilities:
* Order entry of UK mainstream and Trad customer ordering
* UK OTIF service reporting
* General administration and recording
* Pallet Management/ordering (CHEP)
* Covering holidays within the team
What We Are Looking for in You:
* Previous experience in a similar customer service position is desirable
* Order management - processing into company ERP system
* Experience of working with 3/4PL providers
* ERP user experience
* Competent user of Excel and other Microsoft Office applications
* Enjoys working in a fast-paced environment
* Team player with a willingness to be flexible
Benefits:
* Holidays: 23 days (April to March), increasing with service to 28 days
* Additional leave of up to 10 days for long service milestones
* Pension: Group personal pension, company contribution of 4%
* Life Cover: 3 x your salary in the event of your death to your nominated beneficiary
* Occupational maternity pay plus SMP
* Accident Cover: Disability Compensation Payment
* BUPA cashplan: Company pays for Individual Cover or Family; Employee has the option to increase the benefit
* Employee Star Award
* Employee Assistance Programme
* Lunches: Free every day (equates to value of £7.00)
* Free drinks available all day
* Quarterly Staff Samples
* Heavily subsidised sports and social events (e.g., White water rafting £20, Climb the O2 £10)
* Annual company BBQ
If interested, please apply directly or call Tom Kurczab at Premier Recruitment Group.
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