To give first line support the Dematic installed MHE on a customer site What we offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ “Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.” Tasks and Qualifications: Principal Accountabilities To carry out first line response to the installed MHE system faults Prioritise system faults To complete the relevant faults logs Assist with the MHE equipment servicing in accordance to the Dematic standards as set out in the equipment manuals To ensure compliance with Health & Safety legislation. To ensure quality of output Assist in the completion of relevant service records Assist with the resolution of equipment faults To complete written reports · Involvement in continuous improvement activities Knowledge & Experience Required To have a basic understanding of mechanical / electrically operated machinery Previous experience of working in a warehouse or production environment Minimum standards of numeracy and literacy