Overview
Fountain Tire High Prairie, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor.
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:
What is in it for you?
* Competitive compensation: $25 per hour depending on experience
* Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
* We will develop your skills and certifications with our excellent training program & opportunity for advancement
* The opportunity to work with an excellent team and great customers
* Regular day shifts
* Great discounts for you and your family on tires, parts and mechanical services
Primary Responsibilities:
* Creating work orders and arranging bookings and communicating them to the technicians
* Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
* Provide proactive calls to customers to determine their satisfaction level with the service they have received
* Recommend tire service, specialty tire service, wheel and mechanical service to customers
* Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
* Keep promotional material updated in the showroom.
* Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
* Complete assigned e-learning and safety courses and adhere to standards and policies as described in learning modules.
* Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
* Experience in the automotive repair industry or tire industry is an asset
* Effective listening skills with the ability to identify customer needs and provide recommendations
* Working knowledge of passenger, light truck and, specialty tires and mechanical services
* Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
* Excellent customer service and a great attitude are a must
* A team player who takes pride in their work
At Fountain Tire, you’d have a great place to work! Competitive wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
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