We have an exciting opportunity for an IT Asset and Service Configuration Analyst to join our team. You’ll be responsible for ensuring the integrity of service assets and configuration items through an established and well maintained CMDB. Joining our Bradford based office (with working from home capability), you will oversee all activities within the IT asset lifecycle; ensuring the value, cost and risk are all optimised for both hardware and software.
About the role
As IT Asset and Service Configuration Analyst, you’ll have the opportunity to:
* Help with the development of the roadmaps, policies and processes for IT Asset and Service Configuration and ensure these are executed.
* As part of a continual service improvement programme, you will recommend improvements and efficiencies.
* Promote an environment of service and quality, whilst developing a culture of success and effective customer service management to ensure that all your customers’ expectations are exceeded.
About you
What will you bring to the role?
* Experience of working in an Asset or Configuration Management team or knowledge of the processes involved within Asset and Configuration Management within an ITIL framework.
* Previous experience using Service Now.
* Excellent communication skills and attention to detail.
* The ability to manage multiple tasks and adhere to deadlines.
* Previous experience of delivering a high level of customer service.
Ready to apply?
If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information?
If you have any questions about this role, please contact Holly Gallagher at careers@ybs.co.uk.
Please note: This advert will close 24th March.
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