Job summary
We are seeking an experienced, efficient, competent, and self- motivated team player to join our Scheduling team.
The theatre scheduler will play a pivotal role in ensuring patients are scheduled for their surgical procedures.
The post holder will need to have good general knowledge and skills in a hospital setting as this is busy and varied role.
The post is fixed term for 12 months and is full time, hours per week.
COVID Vaccine is not essential for this role.
Main duties of the job
The post holder will be responsible for providing administrative support for consultants with their theatre lists, ensuring a smooth running of the service. The role includes arranging and sending patients for their preop checks, scheduling their procedure date, and liaising with the relevant departments to ensure all equipment, special requirements, bed requests and any corresponding appointments are booked.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
1. The post holder will ensure that the Surgeon, Anaesthetist, and staff are allocated to the correct theatre lists.
2. Input patient details into Theatreman once identified by the consultant from priority list of patients.
3. Input all required information from the surgical booking form on CWP
4. All aspects of patient access relating to the patients planned procedure including contacting the patient.
5. Manage the timing of the procedure due to PPE process etc.
6. Ensure coding is correct for the specialised procedures.
7. Manage the surgical booking form ensuring it is updated in relation to the status.
8. Cross cover with the Anaesthetic and Theatres schedulers to ensure there is no single point of failure.
9. Pull all required data when requested, utilisation, procedure numbers etc.
10. To be responsible for administration services provided within their area of responsibility.
11. Attend and actively participate in diary meetings.
12. To further develop appropriate systems, policies, procedures, and management arrangements for delivering effective waiting list management.
13. Understand the 62 day and patient access targets and be able to advise others on waiting list management issues, including The Christie Private Clinic.
14. Review and analyse theatre data to track patients and take proactive action to support patient access targets.
15. To develop and implement measures to ensure that services are cost effective and undertake regular benchmarking and auditing of processes.
16. To ensure full compliance with all Trust Governance Standards including the assessment and management of identified risks.
17. To monitor theatre activity against service level agreements and to access targets to take appropriate remedial action where necessary.
18. Ensure the production of all monitoring and performance reports relating to theatres.
Development & Innovation
19. To identify and implement new and innovative ways to improve the patients journey through to treatment within Theatres.
20. To assist in reviewing and developing new policies and procedures when identifying operational issues.
21. To take responsibility for his/her performance and take action to address identified personal development areas.
22. To support innovation and change within your area to underpin the modernisation of services, in line with the Trust transformational workstreams.
23. Undertake training programmes for the key users on theatre schedule and input data system.
Communication and Information Management
24. To maintain and review effective information systems to facilitate the collation of theatre information and reports as required by the Management Team to meet both internal and external Trust reporting requirements.
25. To liaise closely with the independent sector colleagues to ensure that patient lists are supplied and received in a timely manner and maintain effective communication channels. To liaise with ward managers regarding the level of planned admissions so duty roster can be planned in accordance with activity and expected date of discharge information.
26. To work along with senior theatre team in managing theatre schedule and staff rota.
Quality
27. To work within the requirements of the Trusts integrated governance framework, ensuring that all policies relating to delivery of administrative services meet relevant legislative and policy requirements for the Theatre Service
Financial and Resource Management
28. To support the Service Managers with the management of budgets and to ensure all financial targets are met.
29. To work within budgetary constraints and to provide advice on the costs and benefits of planned developments within theatre scheduling.
People Management and Development
30. To provide operational theatre administration support across the Directorate
31. To promote the corporate values and culture of the organisation through the development and implementation of relevant policies and procedures appropriate to personal behaviour.
32. To contribute and to be an effective member of the Management Team
33. To take responsibility for your own performance and take action to address identified personal development areas.
34. To ensure that theatre scheduling supports a culture of effective team working, continuous improvement and innovation.
35. Participate as required in the selection and appointment of staff in accordance with Trust guidelines.
Person Specification
Qualifications
Essential
36. NHS /Private Sector admin role working at Band 3 or above / private sector equivalent NHS/Private sector theatre scheduling
Desirable
37. NHS Trainee service manager experience
38. NVQ Level 3 Diploma or equivalent
39. ECDL or equivalent
Experience
Essential
40. Experience of administrative or clerical work including a customer-facing dimension
Desirable
41. Experience of working within the NHS or private sector provider
Skills
Essential
42. Excellent communication and interpersonal skills
43. Good telephone manner
44. Attention to detail
45. IT literate
46. Problem solving skills
47. Ability to work unsupervised
48. Able to work under pressure
49. Tactful and diplomatic
Desirable
50. Familiarity with Microsoft office applications.
51. Familiarity with theatre scheduling applications
Knowledge
Essential
52. Knowledge of NHS and data recording systems
Desirable
53. Knowledge of medical terminology
Values
Essential
54. Ability to demonstrate the organisational values and behaviours
Other
Desirable
55. Flexible working hours
56. Able to deal compassionately with distressing situations