Job summary The Millwood Partnership is looking for an enthusiastic Clinical Pharmacist Team Lead to join our pharmacy team. Main duties of the job We are looking for an enthusiastic, highly motivated and experience Clinical Pharmacist to join our practice team. You will effectively lead our pharmacy team to deliver patient-centred pharmaceutical care to our patients in General Practice. You will improve patients health outcomes and the efficiency of the primary care team by providing direct, accessible and timely medicines and expertise including face to face contact with patients. You will be an integral part of the general practice team, as well as part of a wider pharmacist network and multi-disciplinary team. This includes being a conduit of patient medicines information into and out of hospitals. You will work to optimise medication issues to improve patient care and safety, and support clinical staff in the management of patients. About us We have an exciting opportunity for a Clinical Pharmacist Team Lead to join our forward thinking practice. We have 3 GP Partners, 5 Salaried GPs and we are looking to expand our team. We are a total triage practice using Footfall for all of our appointment requests. We have capped numbers per day and our clinical staff book their own appointments in line with their judgement of the patients condition. You will be lead and develop our Pharmacy Team consisting of Pharmacy Technicians and Prescription Clerks, and our wider team of doctors and clinicians. Date posted 20 January 2025 Pay scheme Other Salary £60,000 to £70,000 a year Contract Permanent Working pattern Full-time Reference number A0679-25-0000 Job locations Mill Lane Bradwell Great Yarmouth Norfolk NR31 8HS Job description Job responsibilities The clinical pharmacist in a general practice organisation has the following key responsibilities in relation to delivering health services. Work as part of a multi-disciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas Be a prescriber and work with and alongside the general practice team Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme) Provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the organisation and to help in tackling inequalities Provide leadership on person-centred medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the Quality and Outcomes Framework and enhanced services Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care Have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital Pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage General Practice workload. Develop relationships and work closely with other pharmacy professionals across the wider health and social care system Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists, and anticoagulation To consult patients within defined levels of competence and independently prescribe acute and repeat medication To receive referrals and directed patients from triage services and other clinicians To receive and resolve medicines queries from patients and other staff To provide medication review services for patients in the practice and during domiciliary visits to the local nursing home To manage a caseload of complex patients To manage a therapeutic drug monitoring system and the recall of patients taking high risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs, etc. To deliver long term condition clinics and home visits, particularly for patients with complicated medication regimes, and prescribe accordingly To provide pharmaceutical consultations to patients with long term conditions as an integral part of the multidisciplinary team To review medications for newly registered patients To improve patient and carer understanding of confidence in and compliance with their medication To maintain accurate clinical records in conjunction with extant legislation To encourage cost-effective prescribing throughout the organisation To implement and embed a robust repeat prescribing system To provide advice and answer medication related queries from patients and staff To organise and oversee the organisations medicines optimisation systems, including the repeat prescribing and medication review systems To improve the quality and effectiveness of prescribing through clinical audit and education, to improve performance against NICE standards and clinical and prescribing guidance. To develop yourself and the role through participation in clinical supervision, training and service redesign activities To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. To apply infection-control measures within the practice according to local and national guidelines To provide subject matter expertise on medication monitoring, implementing and embedding a system To support clinicians with the management of patients suffering from drug and alcohol dependencies To actively signpost patients to the correct healthcare professional To manage a caseload of complex patients and potential care institutions and to provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life care To review the latest guidance, ensuring the organisation conforms to NICE, CQC etc. To provide targeted support and proactive reviews for vulnerable, complex patients and those at risk of admission and re-admission to secondary care To handle prescription queries and requests directly To provide proactive leadership on medicines and prescribing systems to the organisation, patients and their carers To support in the delivery of enhanced services and other service requirements on behalf of the organisation To participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss event To undertake all mandatory training and induction programmes To contribute to and embrace the spectrum of clinical governance To attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed To contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care To maintain a clean, tidy, effective working area at all times. Job description Job responsibilities The clinical pharmacist in a general practice organisation has the following key responsibilities in relation to delivering health services. Work as part of a multi-disciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas Be a prescriber and work with and alongside the general practice team Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme) Provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the organisation and to help in tackling inequalities Provide leadership on person-centred medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the Quality and Outcomes Framework and enhanced services Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care Have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital Pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage General Practice workload. Develop relationships and work closely with other pharmacy professionals across the wider health and social care system Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists, and anticoagulation To consult patients within defined levels of competence and independently prescribe acute and repeat medication To receive referrals and directed patients from triage services and other clinicians To receive and resolve medicines queries from patients and other staff To provide medication review services for patients in the practice and during domiciliary visits to the local nursing home To manage a caseload of complex patients To manage a therapeutic drug monitoring system and the recall of patients taking high risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs, etc. To deliver long term condition clinics and home visits, particularly for patients with complicated medication regimes, and prescribe accordingly To provide pharmaceutical consultations to patients with long term conditions as an integral part of the multidisciplinary team To review medications for newly registered patients To improve patient and carer understanding of confidence in and compliance with their medication To maintain accurate clinical records in conjunction with extant legislation To encourage cost-effective prescribing throughout the organisation To implement and embed a robust repeat prescribing system To provide advice and answer medication related queries from patients and staff To organise and oversee the organisations medicines optimisation systems, including the repeat prescribing and medication review systems To improve the quality and effectiveness of prescribing through clinical audit and education, to improve performance against NICE standards and clinical and prescribing guidance. To develop yourself and the role through participation in clinical supervision, training and service redesign activities To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. To apply infection-control measures within the practice according to local and national guidelines To provide subject matter expertise on medication monitoring, implementing and embedding a system To support clinicians with the management of patients suffering from drug and alcohol dependencies To actively signpost patients to the correct healthcare professional To manage a caseload of complex patients and potential care institutions and to provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life care To review the latest guidance, ensuring the organisation conforms to NICE, CQC etc. To provide targeted support and proactive reviews for vulnerable, complex patients and those at risk of admission and re-admission to secondary care To handle prescription queries and requests directly To provide proactive leadership on medicines and prescribing systems to the organisation, patients and their carers To support in the delivery of enhanced services and other service requirements on behalf of the organisation To participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss event To undertake all mandatory training and induction programmes To contribute to and embrace the spectrum of clinical governance To attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed To contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care To maintain a clean, tidy, effective working area at all times. Person Specification Qualifications Essential GPhC registered pharmacist An appreciation of the nature of Primary Care prescribing, concepts of rational prescribing and strategies for improving prescribing. Experience and awareness of common acute and chronic conditions that are likely to be seen in General Practice An appreciation of the new NHS landscape, including the relationships between individual practices, PCNs and the commissioners. Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face Excellent leadership, interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians Knowledge of IT systems including ability to use word processing skills, emails and the internet to create simple plans and reports Ability to plan, manage, monitor, advise and renew general medicine optimisation issues in core areas for long term conditions Polite, clear telephone manner Ability to promote best practice regarding all pharmaceutical matters Effective time management (planning and organising) Demonstrate personal accountability and emotional resilience, and work well under pressure Desirable Experience of pharmacy services in primary care In depth therapeutic and clinical knowledge and understanding of the principles of evidence based healthcare Clinical system IT knowledge of SystmOne Personal Qualities Essential Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Ability to use own initiative, discretion and sensitivity Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Flexible and cooperative Ability to identify risk and assess/manage risk when working with individuals Sensitive and empathetic in distressing situations Problem solving and analytical skills Ability to maintain confidentiality Flexibility to work outside of core h ours DBS check Evidence of continuing professional development Desirable Full UK Driving Licence Person Specification Qualifications Essential GPhC registered pharmacist An appreciation of the nature of Primary Care prescribing, concepts of rational prescribing and strategies for improving prescribing. Experience and awareness of common acute and chronic conditions that are likely to be seen in General Practice An appreciation of the new NHS landscape, including the relationships between individual practices, PCNs and the commissioners. Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face Excellent leadership, interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians Knowledge of IT systems including ability to use word processing skills, emails and the internet to create simple plans and reports Ability to plan, manage, monitor, advise and renew general medicine optimisation issues in core areas for long term conditions Polite, clear telephone manner Ability to promote best practice regarding all pharmaceutical matters Effective time management (planning and organising) Demonstrate personal accountability and emotional resilience, and work well under pressure Desirable Experience of pharmacy services in primary care In depth therapeutic and clinical knowledge and understanding of the principles of evidence based healthcare Clinical system IT knowledge of SystmOne Personal Qualities Essential Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Ability to use own initiative, discretion and sensitivity Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Flexible and cooperative Ability to identify risk and assess/manage risk when working with individuals Sensitive and empathetic in distressing situations Problem solving and analytical skills Ability to maintain confidentiality Flexibility to work outside of core h ours DBS check Evidence of continuing professional development Desirable Full UK Driving Licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Millwood Partnership Address Mill Lane Bradwell Great Yarmouth Norfolk NR31 8HS Employer's website https://www.millwoodsurgery.co.uk/ (Opens in a new tab)