Sales Manager – Central Processing Unit (Consumer Finance Department) Location: Hinckley Company: V12 Sports and Classics At V12 Sports and Classics, we're not just passionate about cars – we're passionate about people. Our reputation is built on delivering high-quality vehicles and unbeatable customer service. As we continue to grow, we're looking for driven individuals to join us on our journey. Are you a dynamic leader with a passion for customer service and sales? Do you thrive in fast-paced environments and know how to bring out the best in a team? If so, we want to hear from you! Key Responsibilities * Lead and inspire a team of Business Managers to deliver outstanding customer service throughout the F&I (Finance & Insurance) journey. * Create a positive, high-performance culture that drives the team to exceed group F&I targets. * Act as the finance expert during the sales process, assisting customers in securing suitable funding solutions. * Manage a pipeline of finance leads and collaborate with sales and specialist teams. * Build and maintain strong relationships with our panel of lenders, staying updated on their latest policies and systems. * Provide expert advice on finance products and identify opportunities to enhance revenue. * Be the go-to resource for all motor finance queries and support overall F&I performance. * Convert a high volume of inbound and outbound enquiries into appointments and successful sales. * Drive team performance while ensuring compliance with all relevant regulations, including the FCA conduct framework. * Monitor, coach, and develop team members through regular one-on-ones and performance reviews. * Liaise with internal departments to ensure seamless communication and business operations. What We're Looking For * Proven experience as a Sales Manager, with a focus on maximising F&I revenue. * Strong track record in driving sales and ensuring customer satisfaction. * Ability to overcome objections and apply solution-based selling techniques. * Exceptional leadership, coaching, and motivational skills. * Excellent organisational and time management abilities. * Confidence in handling performance-related challenges. * FCA accreditation (or a willingness to obtain). * A proactive, professional, and customer-focused attitude. What You'll Get in Return * Competitive salary with a performance-based bonus structure. * Company car. * The chance to work with one of the UK's fastest-growing car supermarkets. * A supportive and energetic team environment. * Real opportunities for career development and progression. Ready to take the wheel of your next career move? Apply now and drive your future forward with V12 Sports and Classics.