‘Outstanding to Work For’ as accredited by Best Companies
Are you a dynamic, strategic thinker with a passion for product innovation?
Can you develop a full product range to ensure we are winning against the competition?
Do you want to lead a high performing team to successfully support the delivery of new product development?
Here at the Cornish Bakery, we want to redefine what a bakery is, does and can be. At our heart we are for and about people, a part of the local community. Our purpose is to nourish people.
About the role:
Cornish Bakery is growing fast, and we’re looking for a Head of Proposition and Product Innovation to help us deliver top-quality products while championing the flavours of Cornwall.
You’ll lead on the brand and customer proposition strategy, develop innovative new products, analyse market trends and oversee compliance with Food Safety Law. As a commercially focussed leader you will create new opportunities for us as a business to evolve our range and attract more customers. This is your chance to play a key role in shaping the future of our innovative product range!
As Head of Proposition and Product Innovation you will:
1. Passionately lead innovation, championing new ideas, concepts and opportunities across the business
2. Lead the overall brand and customer proposition strategy for Cornish Bakery
3. Continually evolve the brand proposition, exploring opportunities to attract new customer segments, develop new bakery store formats, the customer journey in the bakery, how products are presented, point of sale materials and merchandising
4. Devise a full product range across viennoiserie, pastries, cakes, Cornish Pasties, coffee, cold drinks and retail products
5. Ensure compliance with all Health and Safety law, including Natasha’s law, Food safety, EHO and all other legislation
6. Evaluate the performance of the current range, analyse customer feedback and commercial performance, to identify opportunities to evolve and improve the range
7. Lead and develop a high performing team, with necessary experience in proposition, new product development and product management
8. Work with the Relationship Manager to ensure we can source all the necessary ingredients from suppliers, at a cost that achieves the target GP, with a reliable supply chain to the bakeries
9. Work with the Operations team to ensure all bakery teams understand the proposition and products, and have the equipment and materials to consistently deliver the products to the high standards set
10. Be the team that champions innovation across Cornish Bakery, constantly aiming higher
What we are looking for:
1. Highly experienced in developing new propositions for F&B hospitality organisations, taking new ideas from concept through to delivery, with tangible commercial results
2. Highly experienced in new product innovation where the products are prepared, cooked and delivered to customers on-premise (such as bakeries, restaurants, cafes)
3. Specific experience in developing high quality viennoiserie / pastries / cakes
4. Be able to demonstrate a deep understanding of the bakery market, competitors and customer behaviour, and how to effectively use that insight to inform new product development
5. Experience of influencing new shop design, product merchandising and customer buying journey
6. Strong understanding of how to comply with all relevant food safety legislation
7. Experience in launching online customer tools (such as online click-and-collect, customer app, loyalty, 3rd party delivery)
8. Excellent communication and presentation skills to effectively champion the Cornish Bakery values, the propositions and products to team and customers
When you join the Cornish Bakery, you’ll benefit from:
1. 50% discount on food and drink
2. Up to 33 days of holiday (including bank holidays), pro rata if necessary
3. Pasty Perks - our bespoke reward system that offers discounts and savings on your favourite brands
4. Access to our Hardship Fund to help when you really need it
5. Employer funded health and wellbeing services, with access to a 24/7 GP line Employee Assistance Program and discounted gym memberships
6. Employer funded healthcare cash plan, with money off optical and dental treatment
7. Paid birthday day off
8. Member of the shareholder fund (service dependent)
9. Company Sick Pay
10. A competitive bonus scheme, based on results we achieve together
11. Plus a few more!
Values
Here at the Cornish Bakery, we strongly believe in our values, and these are what make us stand out from the crowd. Keep it Simple, Be Yourself and Aim Higher is part of our DNA.
All candidates must be eligible to live and work in the UK.
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