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Do you have great administrative skills?
We are looking for a Client Services Administrator here at Markel Tax.
The opportunity:
It’s an exciting time to join Markel as our business grows, and we have a role for a Client Services Administrator to join our team based in Rugby on an initial 1-year fixed-term contract that could possibly go permanent at the end of the contract.
The role of the Client Services Administrator is to ensure the accurate administration and invoicing of Fee Protection schemes including the new schemes, renewal, and adjustments. The role also involves working closely with Area Sales Managers to ensure excellent levels of customer service and insurance scheme handling.
Our team work two days per week in our Rugby office (Wednesday & Thursday) with 3 days working from home. Shifts are: 8.30am-5pm & 9am-5.30pm.
What you’ll be doing:
1. Ensure admin work is carried out in an effective and timely manner.
2. Have a good understanding of the services and products provided by Markel Tax.
3. Support other areas of the business as and when required.
4. Provide administrative support to the Relationship Managers.
5. Work towards personal and company targets agreed by your manager.
6. Provide a prompt, professional response to all business enquiries.
7. Ensure time frames are met when delivering services.
8. Deliver work and services of the highest standards.
Our must haves:
1. Good administrative skills – Word, Excel, Outlook.
2. High level interpersonal skills demonstrating the ability to build successful, mutually beneficial business relationships.
3. Exceptional communication skills, both verbal and written, with internal and external customers at all levels.
4. A strong can-do attitude, personable and approachable, working well under pressure and to tight deadlines.
5. Willing to challenge assumptions and deliver best practices.
6. A natural forward planner who critically assesses own performance.
7. Willing to go above and beyond to meet client and business needs.
8. Planning, organisational, and time management skills.
9. Flexibility to work within a team and ability to build good working relationships.
10. Ability to understand client needs.
11. Ability to adapt quickly to in-house databases.
12. Problem solving skills.
Who we are:
Markel Corporation (NYSE – MKL), a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations worldwide.
We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further
What’s in it for you:
1. A great starting salary plus a 5% bonus at the end of the contract & strong benefits package.
2. 25 days paid holiday plus Bank Holidays, with options to buy/sell extra leave.
3. Excellent benefits including pension scheme, private medical and dental cover, life assurance, travel insurance, income protection, season ticket loan, and more.
4. Opportunities for skill development and career growth with support from the company.
Are you ready to play your part?
Click ‘Apply Now’ to submit your application and tell us more about you.
Markel values diversity and is an equal opportunity employer. We consider all candidates, including those seeking flexible working arrangements. Reasonable accommodations are provided for individuals with disabilities; please contact us via email or phone to request accommodations.
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