Ringfenced for Ward 4 and Homeward only
The post holder will be required to have accountability for the day-to-day operational service delivery for the Elective Care Ward and the Homeward service with continuous responsibility for the safe management, development, organisation, and delivery of patient care within the clinical area.
The role will require the individual to manage the ward team and the environment to ensure high standards are maintained, in compliance with the Key Performance Indicators (KPI’s) and the Trust/ward objectives.
The candidate will be expected to lead and develop a continually changing service, ensuring the provision of a quality-focused seamless service for patients whilst ensuring a safe and secure working environment for staff.
The candidate should be a professionally credible first-level registered nurse with substantial experience of care management within orthopaedic/surgical elective care. A well-respected professional and experienced clinical nurse who sets high standards and leads by example to motivate and empower others, deputising for the Senior Clinical Matron including provision of ward, department, and site senior nurse cover.
At North Tees & Hartlepool NHS Foundation Trust, our main priority is, and always will be, to provide safe and high-quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff by providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits, and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars, and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and “Together we are North Tees & Hartlepool.”
As a Ward Matron, effective communication, working relationships, and sharing information is paramount. The post holder will be required to:
1. Maintain an effective communication network within, across the directorates, and outside of the organisation, promoting new ideas and initiatives.
2. Work closely with the Advanced practitioners as this is a Nurse Led Department.
3. Maintain effective communication with patients and their relatives/carers, ensuring communication encompasses the patient’s individual needs and preferences.
4. Provide a visible, accessible, and authoritative presence in the ward/department to whom patients and their families can turn for assistance, advice, and support.
5. Pursue concerns raised by patients and their families and ensure these are resolved efficiently and effectively.
6. Communicate effectively with all members of the Multi-agency team to promote positive working relationships within the department, the directorate, the Trust, and any outside agencies.
7. Ensure that relationships with patients, families, and colleagues remain professional at all times and secure the highest standards of clinical care by providing leadership to the professional and direct care staff within the group of wards/departments for which the post holder is accountable.
8. Logically problem-solve situations and seek support as needed.
9. Use critical thinking skills as part of the decision-making process regarding patient care, management of the team, and situational issues that arise.
10. Communicate effectively at all times, escalating issues and concerns timely and seeking support as needed.
11. Understand, identify, and deal with situations that may cause issues in the future, demonstrating the appropriate skills and judgement abilities to overcome situational concerns.
12. Contribute to Trust projects as requested.
13. Be responsible for roster management and production within required roster lead times. Deploy nursing staff over a 24-hour period to meet the needs of the area, including the management of recruitment and retention of all staffing in the area.
14. Provide leadership and direction to the nursing team to assure that staff fulfil their roles effectively.
15. Take responsibility for participation in appraisal, professional development planning, and clinical supervision to support growth and development, ensuring business goals are clearly communicated and linked to objectives.
16. Support patients to be partners in their own healthcare through education, discussion, and explanation of care.
17. Advise on the promotion of health and the prevention of illness.
18. Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care.
19. Be part of the team which provides patient-centred, specialist clinical expertise, leadership, and advice, including the provision of direct clinical nursing care to patients within the service.
20. Actively engage in all aspects of patient safety and risk management.
21. Participate in regular clinical and professional supervision within regional and national forums to address any professional concerns and escalate as appropriate within the Trust.
22. Ensure appropriate supervision of new staff, student nurses, and other visitors to the clinical team.
23. Maintain effective communication with the multi-disciplinary team and assist in maintaining across the care groups.
24. Demonstrate commitment to IWL principles and flexible working patterns to meet the needs of the service and staff.
25. Tackle discrimination and harassment, and promote equality and diversity in the workplace.
26. Provide leadership and direction to the nursing team to assure that staff fulfil their roles effectively, ensuring business goals are clearly communicated and linked to objectives.
27. Participate in appraisal, professional development planning, and clinical supervision to support growth and development, in conjunction with the Deputy Ward Matron, reviewing the training and development of all staff ensuring personal development plans are in place to support staff in reaching their full potential as identified through the appraisal process.
28. Be aware of the Trust Policy relating to Risk Management Strategy and understand its implications within the area of work.
29. Assist the Senior Matron in the investigation and resolution of nursing-related complaints and incidents.
30. Take a lead role in the investigation of disciplinary/untoward incidents occurring within the agreed sphere of responsibility.
31. Regularly attend clinical/non-clinical meetings relevant to clinical area/role.
This advert closes on Monday 6 Jan 2025.
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