All the details Work Pattern Week 1 Monday: 07:00-15:00 Tuesday: 07:00-15:00 Wednesday: 07:00-15:00 Friday: 07:00-15:00 Week 2 Monday: 07:00-15:00 Tuesday: 07:00-15:00 Friday: 07:00-15:00 Saturday: 06:00-14:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose You use your training to support Fire, Health and Safety practices in your store. To assist the store manager (and his/her management colleagues) as a competent person to influence and implement all matters relating to Fire, Health and Safety. Responsibilities Help maintain a store that provides a safe, secure and healthy environment for all persons on the premises Be a figurehead for all matters relating to Fire, Health & Safety Create a working relationship with the store manager based on trust and reliability Ensure all tasks relating to Fire, Health & Safety policy and procedure are carried out correctly Be proactive in regards to sales floor trading moves, ensuring these are carried out correctly and in a safe manner Maintain and update the Fire, Health & Safety store noticeboard Ensure all Fire, Health and Safety training is completed in accordance with current policy and assist in the practical training of any colleagues (Fire Tours, Emergency Team, Transport etc.) Support the store training team with the Induction of new staff for fire, health & safety matters Carry out regular reviews of the store accident database to ensure all incidents are accurately reported and investigated Support the store First Aid team to ensure provision is sufficient and in accordance with policy Complete a weekly review of the Opening and Closing Book to ensure all tasks have been correctly completed and follow up issues with store management Complete risk assessments to identify and mitigate risk to as low as is reasonably practicable and keep them up to date Participate in consultation with store BIG and the Regional FHS Network Group Key Relationships Store Manager Store management teams (Commercial, C&H, Foods and Operations) Key Capabilities Understands how M&S operates, it’s strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG