Work as a flexible member of the team providing support to colleagues. Keep supervisors informed of progress of work and refer as soon as possible any potential problems that arise.
Good knowledge and skills in the use of NHS computer technology and software e.g., PAS, Mediviewer, e-mail, relational databases. Demonstrate good numeracy, literacy, and keyboard skills to enable accurate data capture.
Good knowledge of GDR and Freedom of Information (FOI). Ability to prioritise and organise workload with competing and changing priorities to meet national guidelines for the release of patient information. Provide non-clinical Subject Access Requests advice to patients and third parties. Follow national, corporate, and local policies and procedures in all areas of work.
Ability to act in a professional and courteous manner when dealing with all disciplines of staff, suppliers, and members of the public.
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