VOLUNTEER BEFRIENDER/SUPPORT Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities. Volunteers play a key role in the provision of vital services to our clients. Could you prevent loneliness and isolation in your community and become a befriender? Do you have 2-3 hours a week to give to a client experiencing loneliness or mental health issues? (For a mutual agreement of time and locations that meet clients’ needs) Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence? Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing? If you can answer ‘yes’ to these questions, then we would love to hear from you Key responsibilities Your role will include, but is not restricted to the following tasks: Contact the client(s) you are supporting on a regular basis as agreed. This can be in a variety of settings, e.g. client’s home, or in the community (via face-to-face meetings, phone or video calls) Carry out activities as agreed with the client and Connection Support Help clients rediscover social skills and confidence and engage in activities within the community Report any concerns to the Volunteer Coordinator Skills required No qualifications or volunteering experience is required; however, the below skills are essential: A non-judgemental approach Good listening and communication skills Reliable and trustworthy Respect confidentiality Be able to work on own initiative Ability to engage productively with clients in a respectful way