Job Summary We are seeking a highly motivated Lettings Manager to join our dedicated team in Stourbridge. As Manager, you will oversee day-to-day operations and lead a team to maximize business and customer satisfaction. This hands-on role offers a competitive salary plus uncapped commission. Your success will be rewarded with opportunities for career progression within our growing company. Key Responsibilities - Lead daily huddles and status meetings to align the team objectives - Provide coaching, feedback and development planning to representatives - Monitor key metrics like new instructions, viewings, offers and rent levels - Nurture landlord and tenant relationships through excellent customer service - Oversee property viewings, negotiate offers and coordinate new tenancies - Ensure compliance with all regulations regarding let property management - Continuously generate new business opportunities and retain existing clients - Analyze local rental market trends and competitiveness of offerings - Create and execute business plans tailored to branch goals and objectives - Manage time-sensitive workloads and documentation processes efficiently Required Skills and Qualifications - Minimum 3 years' experience in a senior negotiator or management role - UK driving license and reliable personal vehicle for property visits - Strong communication, relationship building and stakeholders management - Hands-on leadership approach with proven ability to motivate teams - Expert knowledge of UK residential lettings regulations and best practices - Demonstrated success exceeding sales targets and growing customer base - Analytical mindset to interpret data, adapt strategy and maximize returns - Initiative to work independently and solve problems with limited supervision - Proficiency with Microsoft Office programs and property management tools - Attention to detail and organization for documentation and record -keeping £25,000 basic salary, dependent on experience £35,000 complete on-target earnings in your first year Uncapped commission scheme Career progression opportunities If you have the qualifications, drive and leadership skills to succeed in this role, we want to hear from you. Please forward your resume today for full consideration.