Job summary Job overview Lead the Future of Urgent and Emergency Care - Join Our Senior Leadership Team We have an exceptional opportunity for an experienced and dynamic Divisional Operations Director to join our Urgent and Emergency Care (UEC) Triumvirate. As a key senior leader, you will drive transformation, operational excellence and service innovation within a fast-paced, high-impact division that provides urgent and emergency care to over 200,000 patients annually. This role is not just about operational management - it's about shaping the future of emergency care at a pivotal time of transformation and progress. Why Join Us? Be at the forefront of significant transformation and progress in urgent and emergency care. Lead within a high performing division that has made remarkable improvements in patient flow and clinical outcomes. Work alongside a strong, collaborative senior leadership team that values innovation, compassion and patient centred care. Play a vital role in major capital projects, including the redevelopment of Hinchingbrooke Hospital and expansion of Peterborough City Hospital. Shape and influence regional and system wide strategy working in close partnership with ICS, local authorities and community providers About the Division The Division of Urgent and Emergency Care is one of five clinical Divisions at North West Anglia NHS FT, providing essential services across Peterborough Hospital, Hinchingbrooke Hospital and Stamford and Rutland Hospital. Our Division includes: Two Emergency Departments Same Day Emergency Care Services at PCH & HH Acute and short stay medical wards Minor Injury Unit and Urgent Treatment Centre A dedicated £50 million budget and a 900 strong workforce committed to delivering outstanding urgent care What we are looking for A visionary leader with significant NHS senior operations experience. Proven expertise in complex service management, transformation and performance improvement. Strong financial acumen, including budget management and cost improvement planning. A collaborative and resilient leader who thrives in a fast paced ever evolving environment. A passion for patient centred care, innovation and system wide working Join a Trust that is driving change, championing innovation and shaping the future of urgent and emergency care. If you are ready to take on a leadership role where you can make a real impact we want to hear from you. Main duties of the job Your role as a Divisional Operations Director As a strategic leader you will: Drive operational performance, financial sustainability and service excellence Lead large scale transformation programmes to enhance patient care Be a key player in crisis management, emergency preparedness and business continuity planning Foster a culture of continuous improvement and compassion for leadership Collaborate with system partners to shape regional urgent care strategies You will work closely with the Divisional Director and Divisional Nursing Director forming a cohesive team dedicated to achieving clinical, operational and strategic goals. About us We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area. In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet. We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Date posted 13 March 2025 Pay scheme Agenda for change Band Band 9 Salary £105,385 to £121,271 a year per annum Contract Permanent Working pattern Full-time Reference number 176-U-7076993 Job locations Peterborough City Hospital Peterborough PE3 9GZ Job description Job responsibilities For an informal conversation please contact - Sonya Gardiner sonya.gardiner5nhs.net our Chief Operating Officer or via her Executive Assistant, Julie Baggaley Julie.baggaleynhs.net for more information. Job description Job responsibilities For an informal conversation please contact - Sonya Gardiner sonya.gardiner5nhs.net our Chief Operating Officer or via her Executive Assistant, Julie Baggaley Julie.baggaleynhs.net for more information. Person Specification Qualifications Essential Education to degree level or equivalent Evidence of current/ recent CPD Desirable Educated to Master's degree or equivalent Experience Essential Three years recent experience of Divisional / Directorate level management at a senior level in the NHS with responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements. Experience of developing and implementing information systems. Experience leading large-scale transformation programmes and operational service redesign Proven ability to lead crisis management responses, including development and implementation of emergency preparedness and business continuity plans. Desirable Experience implementing and managing digital health initiatives to improve patient pathways and operational efficiency Person Specification Qualifications Essential Education to degree level or equivalent Evidence of current/ recent CPD Desirable Educated to Master's degree or equivalent Experience Essential Three years recent experience of Divisional / Directorate level management at a senior level in the NHS with responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements. Experience of developing and implementing information systems. Experience leading large-scale transformation programmes and operational service redesign Proven ability to lead crisis management responses, including development and implementation of emergency preparedness and business continuity plans. Desirable Experience implementing and managing digital health initiatives to improve patient pathways and operational efficiency Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name North West Anglia NHS Foundation Trust Address Peterborough City Hospital Peterborough PE3 9GZ Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)