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Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
Job Description
About the Role
Verisk Maplecroft are hiring a Technical Program Manager to join its growing Technology team. This role will guide, resource, manage and provide cross-discipline oversight to Maplecroft's technology-based initiatives, most notably our existing SaaS platform delivering our risk analytics data, and its future replacement due for development in 2025.
The Technical Program Manager is a strategic position, which operates at the interface between the Technology team and the wider company, helping Maplecroft deliver on its technical objectives and the Technology Strategy, through resource planning and close collaboration with the CTO and Head of Software.
The role requires an individual who is both passionate about a broad range of technologies, and takes pride and pleasure in seeing quality, structured technical solutions being delivered to a high standard.
Awareness of agile project management is essential in this role, as is a strong and broad understanding and experience of the core principles of software and infrastructure development, which includes awareness of modern technical development practices, version control, security, compliance and cost management. The role also requires the ability to capture requirements across various technical disciplines and bring teams together to ensure the successful delivery of Maplecroft's projects.
About the Day to Day Responsibilities of the Role
* Working with the CTO, Head of Software and Technical Leads to deliver the company's Technology Strategy, ensuring Maplecroft's technical solutions are being delivered in accordance with the standards and the mission set out in the strategy.
* Working closely with Head of Product and the CTO to define, maintain and manage Maplecroft's development roadmap.
* Overseeing resource allocation and cross-team alignment on multi-disciplinary projects, and helping manage and being vocal on priorities and justifications.
* Work collaboratively with Developers, Project Owners, UX designers, and QA engineers to oversee the release process, including content, dependencies and timing.
* Working with our agile development teams, assisting in requirements gathering, refinement, and delivery of user-focused improvements, ensuring the ceremonies remain functional and concise.
* Providing a point of contact for the wider business and clients with the Technology team to manage risks, expectations and to provide occasional technical support, for example with using our APIs.
* Managing and orchestrating the index data release/update process, liaising with multiple business functions and being the principle point of contact to mediate activities.
* Managing and being the primary point of contact for reactive work requests that require urgent attention.
* Look for and drive opportunities to improve code quality, development processes, and team satisfaction where possible, and be a champion for maintaining coding standards and compliance.
Qualifications
About You and How You Can Excel in This Role
Required
* Excellent communication skills to effectively communicate with technical and non-technical stakeholders, with the ability to actively listen and articulate complex ideas in clear and concise ways.
* A proven track record of overseeing and coordinating the development of commercial applications that follow industry standards for code quality and security, through assertive communication and project management. Ideally in web-based SaaS solutions.
* Excellent organisational skills to keep projects on track and stakeholders informed, able to juggle multiple priorities and competing demands.
* Strong analytical skills, including the use of tooling such as Excel and PowerBI to collect and work with data to construct meaningful visualizations and identify trends and patterns.
* Strong leadership skills to drive projects forwards, with the ability to make tough decisions when necessary and operate under pressure.
* Very high attention to detail, for example ensuring documentation is in place and up to date and relevant.
* A strategic mindset, to help align technology initiatives with broader business goals and anticipate future needs and trends to achieve long term success.
* An ability to understand and map technical dependencies between projects and architectural components, to ensure all requirements are fully met for scheduled work or software releases.
* Excellent knowledge of the agile development framework.
* Very knowledgeable in the use of Rest APIs.
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