The Company:
An excellent opportunity for a Senior Merchandiser to join a successful FMCG company working with Blue Chip Retailers.
This is a really exciting role in a fast-paced working environment.
The Role:
1. Raising Purchase Orders and Customer Sales Orders.
2. Manage the critical path for your orders.
3. Liaise with the Account Managers, Shipping, Design and Tech teams to ensure the smooth running of the critical path.
4. Where relevant, order and/or send out labelling and packaging to suppliers.
5. Generate progress reports.
6. Arrange new product order handover meetings with various departments.
7. Critical path order management with all parties to ensure on-time deliveries to customers - escalating any issues to the account manager.
8. Direct communication with customers from order confirmation to delivery/shipment.
9. Liaise with the shipping team to make sure vessel bookings are made in line with Customer and UK requirements.
10. Weekly order book update (tracker's) to all customers - highlighting any delays/issues.
11. Working closely with the Planning/Purchasing team and advising them of when components/packaging are arriving and any delays so no issues to production planning.
12. Working closely with the dispatch department on customer deliveries so customers can be always updated.
13. Will need to attend weekly customer calls and customer meetings as and when required.
Skills Required:
1. Previous experience in a similar role is ideal.
2. Excellent communication skills and interpersonal skills are essential.
3. Ability to manage a busy workload with targeted deadlines.
4. Excellent IT skills, Excel etc.
5. Previous experience managing a critical path.
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