Job Description We are looking for an experienced General Manager to join the team at the Burrell Collection At The Burrell Collection, we offer a variety of vibrant catering outlets serving delicious, wholesome food the whole family can enjoy. From hearty burgers to fresh salads, tempting sandwiches, and indulgent cakes—there's something for everyone This role primarily involves daytime shifts, with occasional evening hours for special events. Our Catering Outlets: Main Restaurant: Assisted service with 223 seats, offering hot meals, fresh salads, soups, deli items, and a selection of hot and cold beverages. Espresso Bar: A cozy 44-seat grab-and-go café serving sandwiches, salads, cakes, and drinks. Horse Box: A seasonal outdoor café serving cakes and a variety of hot and cold drinks. Events: Occasional event catering, including sit-down meals, bowl food, and canapés. Position Details: Salary: £40,000 per annum Shifts: 5 days out of 7 Contract: Full Time, Permanent Key Responsabilities: Oversee daily operations across all catering outlets, ensuring exceptional service and high-quality food offerings. Build and maintain strong, collaborative relationships with the on-site client to align services with their vision and expectations. Lead and motivate the catering team to consistently deliver outstanding customer experiences. Drive operational efficiency and profitability while maintaining brand standards. Manage stock control, ordering, and supplier relationships to ensure smooth service delivery. Support and develop staff through training, mentoring, and performance management. Ensure compliance with health, safety, and hygiene regulations at all times. Coordinate and deliver catering for events, including sit-down meals, bowl food, and canapé The Ideal Candidate: An experienced General Manager with strong track and the ability to foster and maintain key client relationships. Proven expertise in managing high-volume and multi-site operations is highly preferred. Background in event management is an advantage. Exceptional communication skills with the talent to lead, motivate, and inspire teams. Strong financial and commercial acumen to drive ongoing business growth and site success. A genuine passion for food and exceptional service is a definite bonus