About
A long established IT Solutions company has a need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day.
This opportunity would suit anybody looking to start a career in the IT sector and has an interest in IT support, networking, and hardware.
KEY DUTIES –
1. Repairing IT hardware, reinstalling operating systems and software. The role will have hardware elements, dealing with both new kit and preparing it for new installations, as well as older kit, upgrading components, and installing new software versions.
2. Problem solving on IT-related incidents and problems. As a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely.
3. Commissioning of IT and associated equipment. You will be involved in the installation of new IT kit from time to time, which may require you to travel to customer sites.
4. This will give variety to your role and the opportunity to work in a face-to-face customer situation.
Candidate Requirements
1. Independent skills
2. Teamwork skills
3. Organizational skills
4. Good written and oral communication skills
5. Self-motivated
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Nice-to-have skills
1. Networking
2. Hardware
3. Operating Systems
4. Problem Solving
5. Customer Service
Work Experience
1. Desktop Support
2. NOC Engineer
3. Network Administrator
4. Systems Administrator
Languages
1. English
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