Job Title: Technical Support Engineer
Location: Stroud
Contract Details: Permanent, Full Time
Salary: Competitive, based on experience
Working Hours: Day Shift, 7:30am to 4pm (Mon - Thu), Friday 7:30am to 3pm
About Our Client:
Our client is a progressive and dynamic organisation in the technical industry. They are at the forefront of innovation and provide exceptional technical solutions to their customers. With a strong commitment to quality and continuous improvement, our client is seeking a skilled Technical Support Engineer to join their dedicated team.
Benefits & Perks:
25 days holiday + BH, rising to 30 days based on service
Discounted Gym Membership
EAP assistance Programme
Occupational Sick Pay (after qualifying period)
5% Pension match upon eligibility
Part of an international progressive group of companies
Company Uniform
Salaried Position with some opportunity for overtime working (subject to policy)Responsibilities:
Collaborate with the Technical, Quality, and Laboratory Management team to provide technical, administrative, and practical support.
Create and maintain process documentation, including Process Data Cards.
Assist in interpreting and delivering on customer requirements.
Support Operations and Laboratory with process qualification and surveillance.
Contribute to Continuous Improvement activities within the organisation.
Promote a safety-first culture.Essential (Knowledge, skills, qualifications, experience):
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