Delivering Responsive Patient Pathways in a Dynamic Clinical Environment
Are you an organised, proactive and compassionate individual looking to support patient care in a fast-paced clinical setting? We have anexciting opportunity for a Medical Secretary to join our Gynaecology Department at Peterborough City Hospital.
What We’re Looking For
• Excellent administrative and organizational skills, with experience in a healthcare or similar environment.
• Strongcommunication skillsto manage internal/external telephone enquiries and email correspondences.
• Ability tomultitaskand adapt to abusy clinical setting.
• Apatient-focusedandconfidential approachto work, demonstrating initiative and tact.
If you’re ready to make a meaningful impact in the Gynaecology Department, ensuring patient pathways run smoothly and efficiently, we’d love to hear from you!
Apply now to join our dedicated team and support high-quality care at Peterborough City Hospital.
About the Role
You will play a crucial part in ensuring our consultants, specialist nurses, and medical teams can provide efficient, patient-centred pathways. Your responsibilities will include:
• Validating e-track queries and managing Information Services reports.
• Handling telephone enquiries (internal and external).
• Providing direct administrative support to Consultants and Nurse Specialists.
• Managing and adjusting clinic requests/cancellations using the Clinicman system.
• Monitoring and responding to multiple email inboxes.
• Ensuring the smooth running of the Gynaecology Office, offering comprehensive secretarial and administrative support.
• Deliver efficient and comprehensive medical secretarial tasks to meet service needs.
• Work flexibly across specialty teams as required, adapting to service developments.
• Respond to enquiries from clinics, wards and external stakeholders, ensuring good communication and appropriate referrals.
• Use initiative and tact while maintaining confidentiality at all times.
• Liaise with patients, consultants/teams, pre-assessment centres, wards and other departments, providing excellent service to patients and their families.
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Please refer to the attached job description for a full list of duties and responsibilities or alternatively give us a call.
This advert closes on Tuesday 4 Mar 2025