Contract Type
: Permanent, full time
Salary Package: Competitive base salary, Company Car/Car Allowance plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: am – pm Monday – Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs Interview Process: -stage process
Why SCC?
1. An inclusive workplace
2. Excellent package: solid basic and company benefits
3. Hybrid working & core hours in line with role requirements
4. Career development and life-long learning opportunities
5. Opportunity to join Europe's largest privately-owned IT Company
Key responsibilities:
6. Manage and own the functional operation of Switches, Firewalls and Routers within the environment.
7. Performing Firewall Configuration, troubleshooting and Administration.
8. Monitoring and maintaining switching infrastructure to agreed service levels.
9. Managing incidents and problems appropriately within agreed service levels.
10. Creating and performing authorized changes to customer environments, attending CABs where necessary.
11. Completing software and hardware upgrades periodically.
12. Ensure technical documentation is completed and updated to professional standards.
13. Contribute to the continuous improvement programs of all technology platforms across the Data centre.
14. Assist with the acceptance into service into operational support for all new implementations and enhancements/upgrades.
15. Contributing to delivering team performance.
16. Cover on call as part of a team rota.
Skills and experience:
17. Determined, can-do attitude.
18. Ability to work on own as well as part of a team.
19. Meticulous approach, effective written and oral communicator.
20. Proven network management skills.
21. Ability to work in a fast paced, deadline intensive environment.
22. Excellent customer service and organisation skills.
About You