Lead System Adoption Specialist
Bristol - 2 days in office
Up to £70,000
CPS Group is partnering with a global company seeking a Lead System Adoption Specialist to join their dynamic and expanding team. This is a unique opportunity to work with cutting-edge systems that support government agencies in improving maritime safety, security, and sustainability. As this is a brand-new position, there's plenty of scope to shape the role and make a lasting impact. The company is also launching a brand-new office in Bristol and is looking to grow the team immediately.
About the Role
As a Lead System Adoption Specialist, you will play a key role in helping customers transition to advanced digital systems. Working closely with internal teams and external stakeholders, you will design and implement tailored operational frameworks, ensuring seamless system adoption and long-term success.
Key Responsibilities
Operational Frameworks: Work alongside Product Management and customers to develop customer-specific system settings and configurations.
Customer Enablement: Design and implement system adoption strategies that enhance operational efficiency and effectiveness.
Digital Transformation: Guide customers in planning and managing their digital transformation journey using advanced system technologies.
Stakeholder Collaboration: Act as a key liaison between customers, product teams, and internal stakeholders to align system configurations with business goals.
Documentation: Develop and maintain detailed operational documents and guidelines for customer reference.
Continuous Improvement: Gather customer feedback to refine and optimize system settings and operational concepts.
What We're Looking For
Background in product management, operational consulting, or a similar role.
Strong technical aptitude with the ability to learn and apply complex system functionalities.
Experience in tailoring operational solutions to meet specific customer requirements.
Excellent communication and collaboration skills with a customer-centric approach.
Knowledge of the maritime, defence, or technology industries is desirable but not essential.
Willingness to travel internationally as required.
Contact: Zach Bennett - CPS Group
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